Sales Support (Project Coordinator) - Onsite Commercial NSW

Reece Australia Pty Ltd; Sydney; On-site; AUD 65,000 - 90,000; Full time

Benefits offered by this job

Performance based bonuses

Paid annual leave

Continuous learning and development

Generous discounts

Reece Boost

Paid parental leave

Job summary

Reece Australia Pty Ltd is seeking a Sales Support/Project Coordinator to support the Onsite management in NSW. This onsite role involves handling customer phone enquiries, processing delivery requests for next-day dispatch, and providing stock and technical information.

You’ll liaise with suppliers on pricing and availability, log After Sales requests, maintain stock levels, and work with a team to deliver world-class supply solutions for commercial builders, developers, and plumbers.

Qualifications

• Answer telephone enquiries from customers.
• Process delivery requests and next-day dispatch.
• Provide stock availability and technical information.
• Liaise with suppliers for pricing and product availability.
• Log After Sales requests and follow up.

Responsibilities

• Maintain stock levels in line with Onsite procedures.
• Embrace company values and be a supportive team member.
• Process and export mining orders.
• Project managing; estimate and collaborate with staff and customers.
• Build productive relationships with staff and customers.

Skills

Customer service

Communication

Relationship building

MS Office

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

Sales Support (Project Coordinator) - Onsite Commercial NSW

About Reece Onsite

Our Onsite business unit is focused on driving the success of our customers through end-to-end supply solutions; we cater for the unique volume requirements of large commercial builders, developers, and plumbers.

The Onsite team in Sydney and Newcastle, like the broader Reece team, are committed, down to earth and driven people striving for greatness every day.

About the role

The role of our Sales Support/Project Coordinators are to support the Onsite management to achieve the company vision and successfully implement our strategy to be the trade’s most valuable partner.

Here you’ll have a future you can feel good about.

What can you expect?

• Answering of telephone enquiries from customers
• Process customers requests for delivery / release of orders for next day dispatch
• Deliver prompt responses to customer enquiries on stock availability and technical information
• Liaising with suppliers for pricing and product availability
• Logging of After Sales requests and associated follow-up
• Ensure stock levels are maintained in line with Onsite stock management system and procedures
• Embracing the Reece values, policies and procedures and being a supportive team member
• Processing and exporting mining orders
• Project Managing Project Estimating Skills and Experience People skills and ability to build and maintain strong relationships with staff, colleagues and customers.
• Strong interpersonal skills - to establish a productive working relationship with all staff and customers
• Willingness to 'have a go'
• Great personal and workplace presentation
• Proficient with Microsoft Windows programs including, Word, Outlook and Excel

Our perks and benefits:

• Performance based bonuses
• Paid annual leave
• Continuous learning and development programs to support your career goals
• Generous discounts for those looking to renovate your bathroom or kitchen
• Reece Boost - offering cashback and discounts on groceries, fuel, insurance, travel and more
• Paid parental leave

Reece Group Our journey began more than 100 years ago, but our commitment to delivering quality products and expert service to the plumbing industry remains the same.

We support residential, commercial and infrastructure building trades across Australia, New Zealand and the United States.

Our success is built on the success of our customers, who provide essential services every day.

Reece is a place where people make a real difference.

And that's the secret to our success; having the right people, with the right attitude in the right roles.

This means that we value diversity and fairness and are committed to providing equal opportunity regardless of gender identity, ethnicity, disability, sexual orientation, or life stage.

Reece is more than a workplace—it’s where your passion meets purpose.

In Australia and New Zealand, we support the essential industries that keep communities thriving.

With a focus on collaboration, innovation, and customer success, we offer opportunities to make a difference at every stage of your career.

Whether you’re working in our branches, showrooms, or support centre, you’ll be part of a team committed to professional growth and delivering world-class solutions.