Sales Support Officer

Elders Rural; Albany; Hybrid; AUD 34,000 - 44,000; Part time

Job summary

Elders Financial Planning Pty Ltd is seeking a Sales Support Officer on a permanent, part-time basis in Australia. You’ll be the first contact for clients, delivering expert admin support and backing the sales team through the end-to-end process.

Role emphasizes strong customer service, collaboration, and using technology to grow client relationships while supporting the Elders brand across the branch and community events.

Qualifications

• Collaborative and results-focused working environment.
• Smart, resourceful, forward thinking and embrace technology.
• Passionate about effecting real change for clients and community.
• Keen eye for detail and background in business administration.
• Understand agriculture seasons.
• Provide high level customer service and cultivate relationships with clients.

Responsibilities

• Provide expert administrative support to the team and foster relationships.
• Support in all areas of the sales process and run the office.
• Create promotional and marketing materials to promote the Elders brand.
• Collaborate with the team to explore new opportunities for clients.
• Assist with field days and community events to maximise outreach.
• Help with expense management to maintain branch efficiency.

Skills

Customer service

Attention to detail

Team collaboration

Technology-minded

Relationship building

Education

Business administration background

Job description

Accepting a role with Elders means you will be joining the family backed by a team ready to support and grow your career. Be part of a culture that has been in the making for more than 185 years, a culture so strong it is almost tangible. Much like the farmers and communities we work with, you will experience, passion, dedication and resilience across all parts of the business. With such an iconic, essential business in the Australian landscape we are confident that you too will be proud to grow your career at Elders and wear the pink shirt.

About the role

We are looking for a Sales Support Officer to join the team on a permanent, part-time basis.

Our Sales Support Officers are the first person our clients see when they interact with Elders. Your expert customer service skills will operate as the backbone of the branch and support the sales teams in building relationships with clients. With the backing of the Elders network, you will be provided with the tools necessary to take clients through the end-to-end sales process and supported to learn and grow your career.

Responsibilities

As a key member of the branch, you will enjoy a varied day including:

• Providing expert administrative support to the team, allowing the branch to develop and foster professional relationships.
• Providing support in all areas of the sales process as well as running the office.
• Creating promotional and marketing materials for the branch to actively promote the Elders brand.
• Working with the Elders team to allow clients to explore new innovative opportunities.
• Maximising promotional opportunities, including helping at field days and community events.
• Assisting with expense management to ensure the branch is operating effectively.

About you

To succeed at Elders, you:

• Are comfortable and thrive in a collaborative and results-focussed working environment.
• Are smart, resourceful, forward thinking and embrace technology.
• Are passionate about effecting real change for both your clients and your community.
• Have a keen eye for detail and a background in business administration.
• Understand agriculture seasons.
• Have an ability to provide a high level of customer service and cultivate relationships with current and future clients.

About Elders

As a trusted Australian agribusiness, we have played an important role in the agricultural sector for over 185 years. Our expansive network across Australia offers links to markets, tailored advice and specialist knowledge across a range of products and services, including farm supplies, agronomy, livestock, wool, grain, finance, insurance, and real estate.

We are committed to a sustainable and prosperous future for rural and regional communities and creating value for all stakeholders in the agricultural supply chain, across both Australian and international markets.

Elders is for Australian agriculture.

We are now looking for the next generation to be part of something big and drive the future of Elders.

Please note, applications may be shortlisted as they are received.

At Elders, we strive to create a safe environment where everyone can thrive. We aspire to do this by recognising talent, promoting inclusion and celebrating diversity. No matter how you identify, we encourage talented people from all backgrounds, abilities and identities to apply for roles at Elders.

We will accept applications from all people with the right to live and work in Australia.