Sales Support Merchandise - AgriWest, Windsor NSW

Nutrien Ag Solutions Limited; Colo Heights; On-site; AUD 55,000 - 65,000; Full time

Job summary

Nutrien Ag Solutions Limited, AgriWest Windsor, is seeking a full-time Sales Support Merchandise team member to join our Windsor branch. This diverse, hands-on role involves customer service, sales support, warehouse tasks, stock management and aiding on-farm deliveries to strengthen relationships with local customers.

You'll work 8:00am to 5:00pm, Monday to Friday, with a rotating Saturday roster during peak periods. A current driver’s licence is essential; forklift licence is advantageous.

Qualifications

• Experience in customer service, retail or merchandise.
• Ability to manage stock, orders and counter sales.
• Strong communication and organisational skills.

Responsibilities

• Receiving, unloading, and organizing incoming stock and deliveries.
• Completing on-farm deliveries and building relationships with local customers.
• Providing counter sales, customer enquiries and sales order processing.
• Supporting branch administration: stock control, ordering, invoicing.
• Assisting with inventory, stocktakes and price checks.
• Preparing customer orders and maintaining a welcoming store environment.
• Collaborating with the team to support branch operations.
• Contributing to safety, respect and customer service culture.

Skills

Customer service

Retail experience

Stock management

Warehousing

Communication

Driver's licence

Tools

Excel

Word

Outlook

Job description

Sales Support Merchandise - AgriWest, Windsor NSW

Location: South Windsor, NSW, AUS, 2756

Workplace Type: On-Site

Job Type: Full Time

Why AgriWest?

AgriWest has proudly supported local farming communities since 1988, operating seven branches across NSW and backed by the strength of Nutrien Ag Solutions.

We're known for our personalised service, practical solutions and strong local relationships, and we're equally passionate about creating a workplace where people feel valued, supported and empowered to succeed. Our friendly and collaborative team fosters a positive culture built on respect, teamwork and continuous growth, making AgriWest a great place to build a rewarding career in agriculture.

What You'll Do:

We are currently seeking a full-time Sales Support Merchandise team member to join our Windsor branch. This is a diverse, all-rounder role suited to someone who enjoys variety, takes initiative and isn't afraid to roll up their sleeves to get the job done. No two days are the same. You'll be involved in customer service, sales support, warehouse operations, stock management, on-farm deliveries and branch administration, playing a key role in supporting both our customers and the wider team.

• Receiving, unloading, dispatching and organising incoming stock and deliveries
• Completing on-farm deliveries and building strong relationships with local customers
• Providing exceptional customer service through counter sales, customer enquiries and sales order processing
• Supporting day-to-day branch administration, including stock control, ordering, invoicing and receipting
• Assisting with inventory management, stocktakes and price checks to keep the branch running effectively
• Preparing customer orders and helping create an organised, well-presented and welcoming store environment
• Working collaboratively with the wider team to support branch operations and deliver outstanding service to customers
• Contributing to a positive, team-focused culture where safety, respect and customer service are prioritised

What You'll Bring:

• A genuine passion for agriculture and supporting local farming communities
• Previous experience in a customer service, retail, sales or merchandise environment
• Strong communication and relationship-building skills, with the ability to provide exceptional service and develop long-term customer relationships
• A proactive, hands-on approach and strong organisational skills
• Excellent attention to detail and the ability to manage multiple tasks effectively
• Strong problem-solving skills, with the ability to resolve customer enquiries in a professional and timely manner
• Sound computer skills, including Microsoft Excel, Word and Outlook
• Available to work store operating hours of 8:00am to 5:00pm, Monday to Friday , with availability to participate in a rotating Saturday morning roster
• Flexible and willing to support the team during seasonal peak periods when required
• A positive attitude and willingness to work collaboratively
• A current driver's licence is essential
• A forklift licence is advantageous but not required

What You'll Get:

• Competitive remuneration package
• A supportive, flexible and team-oriented workplace where your contributions are valued
• Ongoing opportunities for personal and professional development
• Be part of a business with a strong reputation for supporting local farming communities for over 30 years
• Join a passionate and collaborative team that genuinely enjoys working together and celebrating success
• Build a rewarding career with the backing of Nutrien Ag Solutions, one of Australia's leading agribusinesses
• Contribute to an industry that plays a vital role in feeding future generations

At Nutrien, we’re committed to Feeding the Future. As a global leader in agriculture, we go further for Australian farmers, and we believe our people are our greatest asset! Join a purpose-driven organisation where your work directly supports sustainable farming and food production.

Nutrien Ag Solutions is an equal opportunity employer committed to fostering an inclusive workplace that welcomes applicants of all ages, genders, and backgrounds. This role will remain posted until filled, and only shortlisted candidates will be contacted directly; others will be notified via email at the end of the recruitment process. To be considered, applicants must have unrestricted, ongoing working rights in Australia and may be required to complete pre-employment background checks. Please note that unsolicited CVs will not be accepted, and Nutrien Ag Solutions is not liable for any received.