Sales Support Coordinator - IT Solutions Provider

Genesis Recruitment Solutions; Council of the City of Sydney; On-site; AUD 70,000 - 80,000; Full time

Job summary

A leading IT managed service provider is seeking an experienced Sales Support Coordinator to assist with the sales journey. Responsibilities include generating quotes, managing contracts, and supporting the sales and marketing teams. The ideal candidate has a strong technical background and exceptional organisational skills. The role offers a salary package of $70K-$80K plus Super and welcomes applicants from all backgrounds.

Qualifications

• Experience in IT sales support or administration.
• Good understanding of IT systems and Microsoft 365.
• Strong attention to detail and ability to manage multiple tasks.

Responsibilities

• Generate quotes for hardware and software products.
• Process sales orders and manage invoicing.
• Handle contract renewals and maintain client relationships.

Skills

IT sales support experience

Technical knowledge of IT systems

Strong organisational skills

Data analysis and reporting abilities

Familiarity with cloud computing concepts

Clear communication skills

Tools

Quoting and invoicing software

Microsoft 365 Cloud

Job description

Sales Support Coordinator - IT Solutions Provider

A leading and growing IT managed service provider is currently seeking an experienced Sales Support Coordinator who will be supporting the Sales and Marketing teams throughout the entire sales journey, from preparing quotes to managing contract renewals. This position is ideal for someone with a solid technical background and strong organisational skills who can work efficiently in a fast-paced, target-driven environment.

Key Responsibilities:

• Generate precise quotes for hardware and software products.
• Handle sales order processing and coordinate invoicing.
• Manage renewals for hardware and software contracts to maintain ongoing client relationships.
• Keep CRM and quoting systems updated and accurate.
• Assist with drafting proposals for projects and managed IT services.
• Identify opportunities to upsell and cross-sell within existing accounts.
• Support marketing initiatives and lead generation efforts.
• Contribute to IT related projects and assist with general administrative duties across the company.

Key Requirements:

• Previous experience in IT sales support, quoting, or sales administration roles.
• Good technical knowledge, ideally with understanding of IT systems and Microsoft 365 Cloud solutions.
• Strong organisational skills and great attention to detail.
• Ability to analyse data and generate reports to support sales and marketing decisions.
• Familiarity with cloud computing concepts and SaaS products beyond Microsoft 365.
• Ability to work under pressure, meet deadlines, and handle multiple priorities.
• Experience using quoting and invoicing software.
• Clear and professional communication skills, both verbal and written.

Salary Package: $70K-$80K Base + Super

We are an equal opportunities employer and welcome applications from all qualified candidates.