Sales Specialist (Casual) - Heat Pumps & Air Conditioners

Amber Electric Pty; Melbourne; Hybrid; AUD 80,000 - 100,000; Part time

Job summary

An innovative energy solutions company in Melbourne is looking for a Sales Specialist (Casual) to educate customers on energy-efficient heat pumps and air conditioners. This casual role offers flexible shifts and a pay rate of $38 per hour. Candidates should be self-starters with strong communication skills and a passion for helping others. Experience in sales is preferred, but training will be provided.

Benefits

Flexible casual shifts

New office space in Melbourne CBD

Training provided on products and VEU program

Qualifications

• Experience working in sales or a customer-facing role.
• Experience in an outbound sales environment preferred.

Responsibilities

• Conduct outbound and inbound calls with prospective customers.
• Educate customers on how the VEU program can help them save money.
• Achieve set sales and sign-up targets.

Skills

Effective communication and interpersonal skills

Sales motivation

Problem-solving skills

Job description

About Amber

Amber is an entirely new way of thinking about buying, banking and selling energy – where home energy technology works to put money back in customers’ pockets and accelerate the renewable energy transition. Everything we build is about making that possible and putting traditional retailers in the shade.

We believe the cheapest, fastest and most rewarding way to reach 100% renewables is to automate the growing wave of home batteries and EVs. Customers get direct access to the real-time wholesale electricity price and the technology to shift energy usage to the times when cheaper renewables are available in the grid and exported to the grid at times when the price they can be paid for it is highest.

We are backed by Australia’s leading VCs (including Square Peg Capital, Main Sequence Ventures, Rubio Impact Ventures, and Breakthrough Victoria), impact-focused investors and individuals, and most recently by Commonwealth Bank, NRMA, Gentrack and ETF Partners (UK/Europe based).

We are growing rapidly and have thousands of customers who love what we are doing and a great product that will play a significant role in driving Australia and the world towards a renewable future.

We’re now at a critical moment in taking the business to real scale as we disrupt a huge market for the better. You’d be a part of a rapidly growing team of over 140, with expertise across energy, technology, marketing, and operations. We’re committed to building a diverse and inclusive workplace and a great culture of people who love coming to work to build a better world.

Amber for Batteries unlocks more value for homeowners with batteries, driving down their energy bills and their payback periods. By storing energy when it’s cheap and exporting it to the grid for wholesale feed-in rates of up to $19/kWh, Amber’s software is completely changing the economics of home batteries and accelerating the energy transition.

Amber for EVs is our EV smart charging solution that helps EV owners save on their charging costs by using more cheap, renewable energy - whether that’s their own excess solar energy, or renewable energy that’s abundant in the grid. In 2025, we are kicking off development of our game-changing vehicle-to-grid technology.

About the Role

At Amber we believe that enabling a culture where everyone at Amber is set up to do the best work of their lives and feels connected and supported is one of the most important things we can do to ensure Amber’s long-term success.

Want to help improve the environment by shifting Australia and the world’s energy usage towards renewables?

As a Sales Specialist (Casual) you’ll be working in a small team talking to prospectivecustomers about the benefits of upgrading to energy-efficient heat pumps and airconditioners through the Victorian Energy Upgrades (VEU) program. Your role willfocus on educating customers, helping them understand how these products reduce billsand emissions, and guiding them through the installation process.

This is a casual role paid at $38 per hour, with flexible shifts available.

Responsibilities

• Outbound and inbound calls with prospective customers, assessing their needs andexplaining the benefits of heat pumps and energy-efficient AC systems.
• Educate customers on how the VEU program can help them save money andreduce their carbon footprint.
• Achieve set sales and sign-up targets.
• Record customer insights, conversion trends, and blockers to help improve our salesapproach.
• Provide feedback to the wider team on customer experience and opportunities forimprovement.

Key Requirements

• At Amber, we want to hire self-starters who are eager to learn and comfortable working in afast-changing environment.
• Some of the key traits we’re looking for in this role:
• You’re a people person – you love talking to people and the idea of doing this all day energises you.
• You’re empathetic – you care and want to understand customer problems.
• You’re an excellent communicator – you can explain things clearly and in plainEnglish.
• You’re persistent – you thrive in a sales environment and stay motivated to hittargets.
• You’re a problem-solver – you think on your feet and find ways to help customers.

Minimum Qualifications

• Effective communication and interpersonal skills.
• Experience working in sales or a customer-facing role.
• Experience in an outbound sales environment preferred.
• Ability to achieve set sales and sign-up targets.
• Knowledge of VEU upgrades, heat pumps, or air conditioners is highly regarded(but training will be provided).

Benefits

• Be part of a growing company helping Australians lower bills and carbon emissions.
• Flexible casual shifts – ideal for people looking for work-life balance.
• New office space in Melbourne CBD with options to work from home.
• $38 per hour casual rate (including casual loading).
• Training provided on products and the VEU program.
• Great team culture and a chance to make a real impact.

If this kind of work gets you excited, we'd love to hear from you!

We know that no one ticks every single box in a job description, and that’s okay. If this role excites you and you feel you could bring value, we would love to hear from you even if your experience doesn’t line up 100% with the list above.

At Amber, we believe diverse teams create the best ideas and outcomes. We welcome people from all walks of life and especially encourage applications from underrepresented groups. We are committed to creating an environment where everyone has equal opportunity to thrive regardless of race, religion, color, national origin, gender identity, sexual orientation, age, marital status, or disability.

This is a casual roleto bebased from Melbourne only. We have anoffice in the Melbourne CBD, where wework flexibly between the office and home.

Our hiring process will be as below:

- A phone screening interview with our Sales Lead

- A virtual interview with our Sales Lead and Sales Specialist

- An in-person interview with our Sales Lead and General Manager

We promise to be respectful of your time as an applicant while trying to be as thorough as possible in finding the right fit for our team.

Applications will be accepted only from candidates already based in Australia, preferably Melbourne with full working rights!

Shortlisted candidates will be contacted promptly. All other applicants will also be notified of the outcome as soon as possible.

No recruitment agencies please. We've got this! Thank you.

Even if you don’t tick every box, passion and curiosity go a long way here. Don’t self-reject - go ahead and apply!