Sales Specialist – Application Solutions

NTT DATA, Inc.; Sydney; On-site; AUD 90,000 - 130,000; Full time

Job summary

NTT DATA is seeking a Sales Specialist – Application Solutions in Sydney to grow and manage a portfolio of client accounts within Professional Services and Application Managed Services. You will identify opportunities, retain existing clients, and drive renewals across ServiceNow, Salesforce, Data & AI, Microsoft and other enterprise applications.

Based in Sydney, you will collaborate with internal specialists, business development teams, vendors and partners to connect client priorities with

Qualifications

• Experience in consultative sales, business development or client account management within IT/tech/services.
• Experience developing new business while growing and retaining existing client relationships.
• Ability to understand a client’s business, priorities and connect them with relevant services or solutions.
• Experience managing sales opportunities through full lifecycle, including pipeline, forecasting and closing.
• Strong stakeholder-management, aligning internal teams, clients, vendors and partners.
• Ability to communicate complex application or technology solutions in business language.
• Sound commercial judgement with focus on client experience and sustainable growth.
• Experience coordinating internal/external specialists to deliver client-focused solutions.

Responsibilities

• Own and grow relationships across an assigned portfolio of accounts.
• Identify and progress opportunities for new business, account expansion and renewals.
• Partner with lead generation and business development colleagues to pursue qualified opportunities.
• Build trusted client relationships by understanding each organisation’s industry, business environment, strategy and commercial priorities.
• Help clients identify current and emerging needs, then articulate how our services can support outcomes.
• Coordinate internal specialists, vendors and partners to develop client-focused solutions and progress sales opportunities.
• Manage accounts, opportunities, pipeline, and forecasts using established sales tools and methodologies.
• Support client satisfaction throughout the buying lifecycle.
• Reduce account churn and strengthen long-term client retention.
• Maintain appropriate commercial, financial, governance and risk disciplines across area of responsibility.

Skills

Consultative sales

Business development

Account management

Stakeholder management

Forecasting

Complex solution selling

Clear business language

Education

Bachelor’s degree or equivalent in business, sales, technology, or related discipline

Tools

Salesforce CRM

Job description

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.

Are you an accomplished applications sales professional who can turn complex business needs into practical, outcome-focused solutions?

We’re looking for a Sales Specialist – Application Solutions to grow and develop a portfolio of client accounts. This is a quota‑bearing role with responsibility for retaining existing clients, identifying new opportunities, and driving account expansion and renewals.

Based in Sydney

You’ll focus on Professional Services and Application Managed Services across areas such as ServiceNow, Salesforce, Data & AI, Microsoft and other enterprise application solutions. Working with clients, internal specialists, business development teams, vendors and partners, you’ll help organisations connect their priorities with solutions that deliver meaningful business value.

What you’ll do

• Own and grow relationships across an assigned portfolio of accounts.
• Identify and progress opportunities for new business, account expansion and renewals.
• Partner with lead generation and business development colleagues to pursue qualified opportunities.
• Build trusted client relationships by understanding each organisation’s industry, business environment, strategy and commercial priorities.
• Help clients identify current and emerging needs, then clearly articulate how our services and solutions can support their desired outcomes.
• Coordinate internal specialists, vendors and partners to develop client-focused solutions and progress sales opportunities.
• Manage accounts, opportunities, pipeline and forecasts using established sales tools and methodologies.
• Support client satisfaction throughout the buying lifecycle.
• Reduce account churn and strengthen long-term client retention.
• Maintain appropriate commercial, financial, governance and risk disciplines across your area of responsibility.

Essential criteria

• Demonstrated experience in consultative sales, business development or client account management within the IT, technology or professional services sector.
• Experience developing new business while growing and retaining existing client relationships.
• The ability to understand a client’s business, commercial and financial priorities and connect them with relevant services or solutions.
• Experience managing sales opportunities through the full lifecycle, including pipeline management, forecasting and closing.
• Strong stakeholder‑management skills, with the ability to align internal teams, clients, vendors and partners around a shared outcome.
• The ability to communicate complex application or technology solutions in clear, business-focused language.
• Sound commercial judgement and a consistent focus on client experience, value and sustainable growth.
• Experience taking ownership of outcomes while coordinating the contributions of internal and external specialists.

Desirable criteria

• Experience selling Professional Services or Application Managed Services.
• Knowledge of one or more enterprise application ecosystems, such as ServiceNow, Salesforce, Microsoft Dynamics, SAP, Oracle, Data & AI or contact‑centre solutions.
• Experience working in a software vendor, systems integrator or global partner environment.
• Familiarity with Salesforce or a comparable CRM and opportunity‑management platform.
• Relevant enterprise technology or vendor certifications.
• A degree or equivalent practical experience in business, sales, technology or a related discipline.
• Existing knowledge of the NSW enterprise applications market.

What will help you thrive

You’ll be comfortable balancing strategic account development with disciplined sales execution. You build credibility by listening closely, asking thoughtful questions and keeping commitments. You can work across organisational boundaries, bring the right people into an opportunity, and maintain momentum without losing sight of the client’s intended outcome.

You’ll also bring curiosity about application modernisation, managed services and emerging technologies, together with an ability to keep learning as client needs and technology markets evolve.

About NTT DATA

NTT DATA is a $30+ billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world’s leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. Our consulting and industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 70 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is part of NTT Group, which invests over $3 billion each year in R&D.

Equal Opportunity Employer

NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us.