Sales & Service Lead — Elevate Customer Experience

Williams-Sonoma, Inc.; Sydney; On-site; AUD 33,062,000 - 41,328,000; Part time

Benefits offered by this job

Generous employee discounts

Paid parental leave

Confidential Employee Assistance Plan

Career growth opportunities

Supportive team culture

Fast-growing global business with an 𝘦

Job summary

Williams-Sonoma Australia Pty Ltd. is seeking Sales & Service Leads (Sales & Service Key Holders) at our Bondi Junction store to deliver exceptional customer service, drive sales and lead the floor in a fast-paced, specialty retail environment.

We offer fixed-term and permanent part-time roles with 40–60 hours per fortnight on a rotating two-week roster, including alternate weekends, plus generous discounts, parental leave, EAP, and career development opportunities.

Qualifications

• 1-2 years customer service experience (retail)
• Strong sales skills to meet targets
• Proactive, solution-focused attitude; multitasking in fast-paced environment
• High attention to detail

Responsibilities

• Deliver exceptional customer service and drive sales through product knowledge and support of in-store design services.
• Complete operational tasks including opening and closing duties, register functions, and compliance with company policies.
• Maintain visual merchandising standards and ensure the store is clean, well-presented, and fully stocked.
• Assist with inventory management including receiving, replenishment, stockroom organisation, and WHS practices.
• Participate in training and development while supporting a collaborative, high-performing team environment.

Skills

Customer service

Sales

Multi-tasking

Attention to detail

Job description

Williams-Sonoma Australia Pty Ltd. is seeking Sales & Service Leads (Sales & Service Key Holders) at our Bondi Junction store to deliver exceptional customer service, drive sales and lead the floor in a fast-paced, specialty retail environment.

We offer fixed-term and permanent part-time roles with 40–60 hours per fortnight on a rotating two-week roster, including alternate weekends, plus generous discounts, parental leave, EAP, and career development opportunities.