Sales Representative

Bidfood; Mackay Regional; On-site; AUD 60,000 - 80,000; Full time

Benefits offered by this job

Staff discounts on 6,000+ products

Access to workforce development

Corporate health plans

Employee Assistance Program (EAP)

Supportive team culture

Job summary

Bidfood Mackay is seeking a proactive Sales Representative to manage key customer relationships, understand local market needs and drive product recommendations. You’ll be out meeting chefs and business owners, inputting orders accurately and ensuring timely deliveries while hitting sales targets.

You’ll work closely with the warehouse and purchasing teams to deliver exceptional service and grow the Bidfood footprint in Mackay.

Qualifications

• Sales experience, foodservice experience or FMCG background will be highly regarded.
• Confident communicating with chefs, managers and business owners.
• Organised and detail oriented with system literacy.

Responsibilities

• Visit customers to strengthen relationships and recommend products.
• Input and process customer orders accurately and efficiently.
• Ensure KPIs and sales targets are achieved.
• Respond to customer queries and report on opportunities at meetings.
• Coordinate with purchasing and warehouse teams to deliver outstanding service.
• Process quotes and sales enquiries with care and precision.
• Occasionally assist with deliveries to understand customer and operational needs.

Skills

Sales experience

People skills

Customer service

Tools

Order entry systems

Job description

Do you know how to build strong relationships that help businesses grow?

Are you wanting to build a career with a market leading company?

Do you want to work in a fast paced and challenging industry?

Bidfood Mackay is looking for a Sales Representative who understands the pace of the Mackay industry and the value of great service to join us at our Mackay branch.

This isn’t a desk job. It’s hands-on, people-focused and built on real-world experience. You’ll draw on what you know about local industry, people and kitchen management to build trust, have smart conversations and help your customers succeed.

You’ll be organised, confident with systems and sharp on detail – ready to recommend products and deliver exceptional results.

About the role

Whether you’ve worked in sales, front-of-house or behind the pass, you’ll bring a mix of industry knowledge, people skills and commercial instinct to help customers get what they need.

This is a people-first role. You’ll be out and about, talking to chefs, checking in with customers, maintaining strong relationships and building new ones. As the main point of contact for Bidfood customers, you’ll be trusted to understand their needs, recommend products and help keep their businesses running smoothly. Internally, you’ll collaborate with the warehouse, purchasing and driver teams to ensure a high level of service from end to end.

Your day will include:

Visiting customers to strengthen relationships and recommend products

Inputting and processing customer orders accurately and efficiently

Ensuring KPIs and sales targets are achieved

Responding to customer queries

Reporting on sales and business opportunities at regular meetings

Coordinating with purchasing and warehouse teams to deliver outstanding service

Processing quotes and sales enquiries with care and precision

Occasionally assisting with deliveries to better understand customer and operational needs

This is a Monday - Friday role (with the occasional weekend), offering lifestyle balance and job security. It provides the chance to apply what you already know, build your sales and service skills, and support customers in a practical, meaningful way.

About you

You know what success looks like and how to work hard to get it.

Maybe you’ve been a chef, a manager, supplier representative or even a Bidfood customer. You get the pace, the pressure and what it takes to deliver consistently. You’re a people person - confident, calm and genuinely driven to help others succeed. You understand the value of great service and know how to build trust with every interaction.

Sales experience, foodservice experience or an FMCG background will be highly regarded.

Skills and experience

To thrive in this role, you’ll bring a strong understanding of what success in sales means, a natural way with people and the ability to stay sharp under pressure. You will also be:

Confident communicating with chefs, managers and business owners

Organised and efficient with order entry and admin tasks

Comfortable using systems and learning on the go

Able to prioritise in a fast-paced, changing environment

Quick to pick up product knowledge and apply it to customer needs

Self-motivated with a strong sense of ownership

A team player who collaborates well across sales, warehouse and delivery teams

About Bidfood Mackay

Bidfood Mackay is more than just part of Australia’s leading foodservice distributor – we’re a trusted partner to the heart of Central Queensland’s coastal and industrial foodservice scene. From local pubs and family-owned cafés to mining camps, healthcare and aged care providers, our team delivers with flexibility, consistency and a deep understanding of the region’s unique demands. We’re proud to support a customer base that reflects Mackay’s blend of community, industry and lifestyle.

With over 2,500 employees across 50+ branches nationally, Bidfood is proud to offer a workplace where people feel supported, empowered and part of something bigger.

Working at Bidfood means variety, autonomy and the chance to build strong relationships with suppliers, reps and teammates who are passionate about what they do. You’ll be backed by a stable, well-established company that values initiative, loyalty and care and encourages you to grow your career.

The extra perks

Staff discounts on 6,000+ products

Access to workforce development programs

Corporate health plans and well-being benefits

Employee Assistance Program (EAP) for you and your family

Supportive team culture with room to grow