Sales Professional - Burwood

Michael Hill; Sydney; On-site; AUD 30,000 - 44,000; Part time

Benefits offered by this job

Structured development programme

Performance incentives

Work-life balance

Exclusive team discounts

Supportive team culture

Job summary

Michael Hill Burwood is seeking a Part-Time Sales Professional to help customers celebrate life’s meaningful moments with our premium jewellery collections.

In this customer-focused role, you’ll build genuine relationships, work toward KPIs, and maintain visual merchandising while enjoying 20 hours per week on a permanent part-time roster, including Mondays, Thursdays, Fridays, and alternate weekends.

Qualifications

• Warm, approachable personality with a passion for delivering exceptional customer experiences.
• Driven to achieve sales goals and KPIs in a busy retail environment.
• Strong communication skills and attention to detail.
• Ability to contribute to visual merchandising and store presentation.
• Available to work a permanent part-time roster of 20 hours per week, including Mondays, Thursdays, Fridays, and alternate weekend days.

Responsibilities

• Assist customers in selecting meaningful jewellery and celebrations.
• Build genuine relationships and deliver exceptional customer experiences.
• Work toward KPIs and sales targets.
• Maintain visual merchandising and store presentation.
• Support a permanent part-time roster of 20 hours per week, including Mon/Thu/Fri and alternate weekends.

Skills

Customer service

Sales targets

Communication

Visual merchandising

Team collaboration

Tools

POS software

Job description

We are a market-leading, premium jewellery brand with stores across Australia, New Zealand, and Canada. As a valued Part-Time Sales Professional at our Michael Hill Burwood store, you'll play an important role in helping customers celebrate life’s most meaningful moments.

Located in the heart of Burwood's vibrant retail precinct, our store serves a diverse local community and a loyal customer base. In this customer-focused environment, you'll build genuine relationships while helping customers celebrate engagements, anniversaries, birthdays, and other special occasions with our beautiful jewellery collections.

Why You’ll Love This Role

• Structured Development – Kickstart your journey with our 06-week Stepping Stones programme to build confidence, product knowledge, and sales expertise.
• Performance Incentives – Be recognised and rewarded through our monthly incentive programmes.
• Work-Life Balance – Enjoy the consistency and security of a permanent part-time roster while building a rewarding retail career.
• Exclusive Team Discounts – Access special pricing across our beautiful jewellery collections.
• Supportive Team Culture – Join a welcoming team with experienced leaders who are invested in your growth and success.

What We’re Looking For

• A warm and approachable personality with a passion for creating exceptional customer experiences.
• Strong communication skills and a drive to achieve sales goals, with experience working towards KPIs.
• Attention to detail and a flair for visual merchandising.
• A proactive and reliable team player who enjoys working in a collaborative environment.
• Availability to work a permanent part-time roster of 20 hours per week, including Mondays, Thursdays, Fridays, and alternate weekend days.

About Michael Hill

Since 1979, Michael Hill has been a symbol of timeless style and exceptional craftsmanship. With stores across three countries, we're proud to be certified by the Responsible Jewellery Council and committed to sustainability, inclusion, and celebrating life's special moments.