Sales Manager - Rydges Canberra

Rydges Hotels & Resorts; South Canberra; On-site; AUD 120,000 - 180,000; Full time

Benefits offered by this job

Dining discount across EVT hotels

Movie tickets & cinema discounts

Seasonal perks at Thredbo

Career growth across hotel & entertain

Paid parental leave

Job summary

EVT is seeking an experienced sales leader in hospitality to drive the hotel's sales strategy and grow a diverse client base. You will lead a data-driven sales team, manage key accounts, and partner with the GM to deliver a seamless guest experience across EVT properties.

The role requires strong analytical and relationship-building skills, with a track record of closing deals and mentoring teams in a fast-paced hotel environment.

Qualifications

• Requires tertiary qualification with solid sales experience in hospitality.
• Demonstrated ability to use data to guide sales strategy and decisions.
• Proven track record of closing sales and growing client bases.

Responsibilities

• Drive hotel sales strategy, track targets against budget and spot growth opportunities.
• Build and manage a sales pipeline across new business and reconversion.
• Report and forecast sales performance weekly/monthly using PowerBI.
• Own key account relationships and propose tailored solutions.
• Utilise CRM to manage relationships and sales workflow.
• Lead, coach and motivate a sales team across departments.
• Collaborate with GM and department heads for seamless guest experience.

Skills

Sales leadership

Hospitality sales

CRM experience

Data analysis

Relationship management

Strategic planning

Team coaching

Stakeholder management

Education

Tertiary qualification

Tools

PowerBI

Job description

Proudly owned and operated in Australia and New Zealand, Rydges offers refreshingly local stays in city, regional and resort-style hotels. We’re not just in the neighbourhood, we’re part of it. Every hotel is designed for ease, connection and quality. From check-in to check-out, our local heroes bring a can-do attitude and “too easy” service. Whether it’s for work or a well‑earned break, our place feels like home with the charm of somewhere new. Join us to help make every moment memorable.

EVT has an endless range of roles and careers paths to explore across over 140 entertainment experiences like Event Cinemas and Moonlight Cinemas, 150 award winning restaurants and bars, and 80+ hotels, including QT, Rydges, Atura, LyLo, Independent Collection and Australia’s most loved year‑round alpine resort, Thredbo. Our ventures include a ~$2.3B property portfolio and hotel management, just to name a few. Once you’re in, there’s no limits on where your career could take you.

Key Responsibilities

• Drive the hotel's sales strategy, tracking targets against budget and using data to spot trends, opportunities and areas for growth.
• Build and manage a strong sales pipeline - both new business and reconversion - using EVT's sales best practice framework.
• Report and forecast sales performance weekly and monthly using tools like PowerBI
• Own key account relationships: understand client needs, propose tailored solutions and close deals that work for both the customer and the hotel.
• Use CRM and sales technology to manage relationships, track performance and keep the sales process running smoothly.
• Be a visible, credible presence for the hotel - with clients, industry partners and internally across departments.
• Lead, coach and motivate a sales team, setting clear expectations and helping them grow.
• Partner with the GM and other department heads to deliver a seamless guest experience and cross‑sell across the EVT portfolio.

What You’ll Bring

• A tertiary qualification and solid experience in a sales role, ideally within hospitality
• Strong commercial and analytical skills - you're comfortable using data to guide decisions and sales strategy
• A track record of closing sales and growing a client base
• Confidence with CRM platforms and sales technology
• Excellent relationship‑building skills, with the ability to influence and partner across all levels of a business
• Sharp written and verbal communication, with the ability to adapt your style to different audiences
• A natural leader who sets high standards, coaches others, and gets the best out of a team
• Strong planning and organisational skills, with an eye for detail and the ability to juggle multiple priorities
• Resilience and a positive outlook - you handle pressure and setbacks well and keep moving forward

How You Work

• Inclusive leader — values diverse perspectives; builds belonging.
• Owner’s mindset — acts on data/feedback; ships improvements.
• Growth mindset — learns, shares, and levels up others.

Perks from Day One

As part of EVT, you unlock Elevate Perks from your first day. Parity for all levels - no ivory towers.

• 50% off dining and stays across EVT hotels – QT, Rydges, Atura, LyLo and more.
• $2 movie tickets + discounts on Gold Class, Moonlight Cinema and Candy Bar.
• Seasonal perks at Thredbo.
• Rapid career growth across our hotel & entertainment network.
• Paid parental leave; community & volunteering opportunities.

Police Check Acknowledgement

Please note that the successful candidate for this position will be required to undergo and satisfactorily pass a criminal record check as part of the recruitment process.

Join and make a positive impact on our people, communities, and environment every day.

We welcome applicants from all backgrounds.