Sales Manager - MICE

AccorHotel; Sydney; On-site; AUD 120,000 - 180,000; Full time

Benefits offered by this job

Global Accor discounts

Dining discounts 30%

Career development

Generous leave benefits

Uniforms and dry cleaning

Staff coffee/meal benefits

Job summary

Sofitel Sydney Wentworth is seeking a commercially driven Sales Manager – MICE to grow our events portfolio across corporate conferences, incentives, exhibitions and social functions.

You will own the sales journey, build high-value relationships and collaborate with Conference & Events and operations to deliver a five-star client experience. This is a full-time, on-site role in Sydney with strong earning potential.

Qualifications

• 4–5+ years’ experience in hotel sales, MICE, conferences & events or a similar environment.
• Proven track record of achieving and exceeding sales targets.
• Strong commercial acumen and confident negotiation skills.
• Established network across corporate, MICE, events or related markets.
• Excellent communication and relationship-building skills.
• The confidence and presence to represent a luxury hotel with clients and industry partners.
• Strong organisation, initiative and a genuine drive to win business.

Responsibilities

• Drive new MICE business across Corporate, Incentive, Exhibition, Residential Conference and Social segments.
• Build and grow high-value client relationships and key accounts.
• Manage the sales journey from enquiry through proposal, negotiation, contracting and follow-up.
• Develop tailored proposals and commercial strategies that convert opportunities into confirmed business.
• Conduct site inspections, client entertainment and targeted sales activities.
• Represent the hotel at industry events, tradeshows and networking opportunities.
• Identify opportunities to upsell accommodation, events, food & beverage and other hotel services.
• Achieve and exceed revenue targets while maintaining a strong sales pipeline.
• Partner closely with Conference & Events and operational teams to deliver a seamless five-star client experience.

Skills

MICE Sales

Hotel Sales

Negotiation

Relationship Building

Networking

Sales Targets

Tools

Delphi

Opera

Job description

Drive the next chapter of MICE at one of Sydney’s most iconic luxury hotels.

Turn relationships, ideas and opportunities into exceptional events at Sofitel Sydney Wentworth. With 436 rooms, 14 event spaces and one of Sydney’s largest ballrooms, you’ll have an exceptional product to sell and an iconic brand to represent.

Sydney’s first international five-star hotel, Sofitel Sydney Wentworth is an icon of Australian hospitality, blending French elegance, Sydney character and contemporary luxury.

Following an extensive transformation, the hotel offers beautifully redesigned rooms and suites, Club Millésime, award-winning dining at Tilda, Bar Tilda, Delta Rue and Wentworth Bar, and an impressive events offering in the heart of Sydney.

As we continue to evolve, we’re looking for a commercially driven Sales Manager – MICE to help grow our business and strengthen our position in Sydney’s competitive events market.

Job Description

You’ll be responsible for driving new business, growing key accounts and maximising revenue across our MICE portfolio. From corporate conferences and incentives to exhibitions, social events and group accommodation, you’ll own the sales journey and build relationships that turn opportunities into long-term business.

Key responsibilities

• Drive new MICE business across Corporate, Incentive, Exhibition, Residential Conference and Social segments
• Build and grow high-value client relationships and key accounts
• Manage the sales journey from enquiry through proposal, negotiation, contracting and follow-up
• Develop tailored proposals and commercial strategies that convert opportunities into confirmed business
• Conduct site inspections, client entertainment and targeted sales activities
• Represent the hotel at industry events, tradeshows and networking opportunities
• Identify opportunities to upsell accommodation, events, food & beverage and other hotel services
• Achieve and exceed revenue targets while maintaining a strong sales pipeline
• Partner closely with Conference & Events and operational teams to deliver a seamless five-star client experience

Qualifications

You’re a relationship builder, a commercial thinker and someone who knows how to turn an opportunity into a great piece of business.

Ideally, you’ll bring:

• 4–5+ years’ experience in hotel sales, MICE, conferences & events or a similar environment
• A proven track record of achieving and exceeding sales targets
• Strong commercial acumen and confident negotiation skills
• An established network across corporate, MICE, events or related markets
• Excellent communication and relationship-building skills
• The confidence and presence to represent a luxury hotel with clients and industry partners
• Strong organisation, initiative and a genuine drive to win business
• Experience with Delphi, Opera or similar hotel systems highly regarded

Please note that full working rights in Australia are required for this role.

Additional Information

Why Join Sofitel Sydney Wentworth?

• Represent an iconic Sydney luxury hotel and globally recognised Sofitel brand
• Global Accor discounts across 100+ hotels and partner venues worldwide
• 30% team member dining discount across Tilda, Bar Tilda, Delta Rue and Wentworth Bar
• Career development and learning opportunities within a global hospitality group
• Generous leave benefits, including birthday leave and up to 12 weeks parental leave
• Great onsite perks, including laundered uniforms, complimentary dry cleaning, $2 barista-made coffee, $5 staff lunch and discounted city parking
• Complimentary hotel stay package to celebrate your work anniversary
• Free 24/7 access to ourEmployee Assistance Programfor confidential wellbeing supportIf you’re passionate about hospitality, service excellence, and innovation, we want to hear from you!

Our commitment to Diversity & Inclusion We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent. We offer reasonable adjustments to support you. If you require an adjustment to be made during the recruitment process, you're welcome to let us know.