Sales Manager

iCIMS, Inc.; Yamba; On-site; AUD 90,000 - 130,000; Full time

Benefits offered by this job

Generous salary package with bonuses

Luxurious work environment

Professional growth and training

Supportive, collaborative team

Tenure rewards

Job summary

Palm Lake Resort Yamba Cove is seeking an experienced Sales Manager to lead the on-site sales team and drive targets while delivering a premium customer experience. You’ll shape the journey to retirement and downsizing for homeowners in a luxury, award-winning environment.

The role emphasizes leadership, innovative sales strategies, and close collaboration with marketing and operations. Weekend availability is required to meet customer and event needs.

Qualifications

• Proven experience in a sales management role, preferably within property, lifestyle, or high-end sales.
• Strong leadership and motivational skills to drive a team.
• Customer-first approach with excellent communication and interpersonal abilities.
• Highly organised with good time-management to balance multiple priorities.

Responsibilities

• Lead, mentor, and inspire the on-site sales team to achieve targets.
• Build and maintain relationships with potential homeowners, guiding them to ownership.
• Develop and implement innovative sales strategies to drive growth.
• Deliver exceptional service, reflecting Palm Lake Resort’s premium standards.
• Collaborate with marketing and operations to plan events and campaigns.
• Monitor sales performance, market trends, and customer insights.
• Maintain and showcase luxury display homes in presentation-ready condition.

Skills

Leadership

Customer service

Communication

Time management

CRM

MS Office

Tools

CRM software

Microsoft Excel

Outlook

Job description

Overview

Are you passionate about customer service, thrive in a luxury environment, and ready to elevate your sales & real estate career?

Join Our Elite Team as a Sales Manager!

Are you ready to elevate your career to a 5-star level in a luxurious, award-winning environment? Palm Lake Resort Yamba Cove is seeking an exceptional Sales Manager to lead our high performing sales team.

As one of Australia’s most prestigious over-50s lifestyle communities,Palm Lake Resort Yamba Cove is synonymous with excellence, luxury, and innovation. Our Yamba CoveResort features architecturally designed homes and world-class facilities that have been recognized as the top of their categories at the 2025 Master Builders Association Awards for their outstanding quality and design.

This is your opportunity to thrive in a vibrant, supportive, and inspiring workplace where excellence is a way of life.Your Future at Palm Lake ResortAt Palm Lake Resort Yamba Cove, we offer more than just a job, we provide an opportunity to be part of something extraordinary.

As a team member, you will:

• Work in an environment that values excellence, innovation, and community;
• Contribute to creating a luxury lifestyle for homeowners, shaping their journey to retirement and downsizing success;
• Advance your career while being supported by a dedicated and passionate team.

Our homeowners enjoy world-class facilities, luxury homes, and a vibrant social community, and you will play a key role in delivering this exceptional lifestyle.

What We Offer:

• Competitive Package: Enjoy a generous salary package with attractive commission incentives.
• Luxurious Work Environment: Be part of a premier over-50s lifestyle resort that sets the benchmark for excellence.
• Professional Growth: Access industry-leading training and development programs to elevate your skills and career.
• Supportive Team: Join a dedicated, innovative, and collaborative team passionate about delivering exceptional customer experiences.
• Celebration of milestones with tenure rewards

Your RoleAs our Sales Manager, you will lead our on-site sales team to meet and exceed targets while delivering an unparalleled customer experience. This role is for someone passionate about leadership, innovation, and connecting with potential homeowners to help them secure their dream lifestyle.In this role, you will:

• Lead, mentor, and inspire the sales team to achieve and exceed sales targets.
• Build and maintain strong relationships with potential homeowners, providing a seamless and personalised journey to homeownership.
• Develop and implement innovative sales strategies to drive engagement and growth.
• Deliver exceptional customer service, ensuring every client interaction reflects Palm Lake Resort’s premium standards.
• Collaborate with marketing and operations teams to execute events and campaigns that align with sales objectives.
• Monitor and report on sales performance, market trends, and customer insights.
• Maintain and showcase luxury display homes, ensuring they’re presentation-ready and create a lasting impression.

The Ideal CandidateWe are looking for a dynamic leader who thrives in a luxury-focused environment and is committed to delivering exceptional results.

To excel in this role, you will:

• Have proven experience in a sales management role, preferably within property, lifestyle, or high-end sales.
• Demonstrate exceptional leadership and motivational skills to inspire your team.
• Bring a customer-first approach with outstanding communication and interpersonal skills.
• Be highly organised with strong time-management skills to balance multiple priorities.
• Show proficiency in Microsoft Office (Word, Excel, Outlook) and CRM systems.
• Be flexible and willing to work weekends to meet customer and operational needs.
• Exhibit a passion for helping over-50s find their ideal home and lifestyle.

Take the Next Step in Your Career

If you are passionate about sales, thrive in a luxury environment, and are ready to take your career to the next level, we’d love to hear from you. Join us in redefining over-50s living at Palm Lake Resort Yamba Cove.