Sales Engineer

Tyro Payments; Sydney; Hybrid; AUD 120,000 - 190,000; Full time

Benefits offered by this job

Hybrid in-office & remote work

Learning & career development

Parental leave – 18 weeks

Volunteer day

Birthday leave

Power Up Day

Team events & snacks

Job summary

Tyro Payments is seeking a Sales Engineer to help enterprise merchants and integration partners turn opportunities into live integrations. You’ll own the technical workstream from integration approach through to go-live, collaborating with customer engineering teams to move projects forward and remove friction.

You’ll focus on getting the first successful transaction faster by designing practical integration approaches.

Qualifications

• Experience with APIs and integration patterns.
• Ability to read code and troubleshoot technical issues.
• Comfort working with customer engineering teams and explaining technical concepts.

Responsibilities

• Lead the technical workstream for enterprise integrations from design to go-live.
• Design scalable, secure integration approaches that fit Tyro platform.
• Troubleshoot payment flows, APIs, webhooks, and reconciliation with customer teams.
• Advise on blockers and maintain momentum toward live integrations.
• Create reusable guides and reference implementations to improve developer experience.

Skills

APIs and integration

Backend systems

Troubleshooting

Customer communication

Problem solving

Commercial awareness

Payments experience

Job description

Why Tyro?

At Tyro, we’re into business big time. Through our integrated payments, banking and lending solutions, we’re here to ensure nothing stands in the way of Australian business success. With over 21 years' experience under our belt, we know what it takes to build something great, which is why we combine the best people, technology, and partners to deliver simplified payments and seamless business banking to our customers. We’re proud to power more than 76,000 merchants across Australia and to work with almost 800 partners to create seamless experiences for hospitality, retail, services and health providers.

It starts with You.

Just like our customers, we’re obsessed with the success of our people. So, when you come onboard, we’ll give you all the support you need to do your best work. Our close to 600 Tyros are a highly collaborative team, so you’ll get to work with smart, motivated and friendly people across Tyro. We are fast paced and innovative and strive to live our values everyday – commit to greatness, stay hungry, wow the customer, be good and win together! We are big enough for you to have opportunities to have a career at Tyro and small enough that you can have a real impact. As we continue our mission to shake things up and make payments the easiest part of doing business, you’ll have the opportunity to learn new skills with hands‑on experience, further your career, and help unleash the potential of our customers, one payment at a time.

Step inside life at Tyro here.

About The Role

As a Sales Engineer at Tyro, you’ll help enterprise merchants and integration partners turn signed opportunities into successful, live integrations. You’ll own the technical workstream from integration approach through to validated go‑live, working directly with customer engineering teams to keep things moving. Most of your work will be post-sale, with selective involvement in late‑stage opportunities where technical expertise can help shape the right solution. Your focus is on removing technical friction and helping customers reach their first successful transaction faster.

What You’ll Do

• Own Integrations: Lead the technical workstream for enterprise merchant and partner integrations from initial design through to validated go‑live.
• Shape the Solution: Understand customer requirements and design practical, scalable and secure integration approaches that work with the Tyro platform.
• Accelerate Time to Value: Drive towards a fast first successful transaction, identifying blockers and keeping technical delivery moving.
• Get Hands‑On: Work directly with customer engineering teams to troubleshoot payment flows, APIs, auth and capture, webhooks, reconciliation and non‑standard implementations.
• Drive Delivery: Manage technical milestones, dependencies and risks alongside Enterprise Onboarding & Implementation, staying engaged through go‑live and handover.
• Make Integration Easier: Build reusable guides and reference implementations, and feed recurring gaps in APIs, tooling and developer experience back to Product and Engineering.
• Support Key Deals: Provide technical expertise on selected late‑stage opportunities and RFPs where integration feasibility or solution design is important.

What You’ll Bring

• Technical Capability: Strong experience across APIs, backend systems and integration patterns, with the confidence to read code and troubleshoot technical issues.
• Integration Experience: Experience delivering customer or partner integrations, implementations, technical onboarding or similar technical delivery.
• Delivery Ownership: You take responsibility for getting integrations live, proactively identifying blockers and maintaining momentum.
• Customer Skills: You’re comfortable working directly with customer engineering teams and can explain technical concepts clearly to different audiences.
• Problem‑Solving: You can diagnose issues across connected systems and find practical solutions without over‑engineering.
• Commercial Awareness: You understand that successful technical delivery needs to balance customer needs, speed, technical quality and commercial outcomes.
• Payments Experience: Experience with online, in‑store or API‑based payments is preferred, with backgrounds in fintech, SaaS, POS or eCommerce also highly relevant.

What’s in it for you?

We’ve worked hard to create an environment that’s big on diversity, inclusion, and flexibility, and one that suits the changing needs of team members across Australia. Here are just some of the things Tyros tell us they love about working here.

You’ll Also Receive

• A mix of in‑office and remote working (3 days in the office)
• Learning and career development opportunities
• 18 weeks paid primary carers leave
• 12 weeks paid secondary carers leave
• Annual team‑based volunteer day
• Birthday Leave
• Power Up Day (Additional day of leave)
• Weekly team social events, snacks, craft beer and wine, ping pong and video games
• Taco Tuesdays
• Mental health and wellness initiatives
• Novated leasing

Tyro is committed to a diverse, inclusive workplace where everyone thrives. We welcome applicants of all backgrounds and are an equal opportunity employer. If you need accommodations or adjustments at any stage of the recruitment process, simply inform our Talent team during your conversation with them.