Sales Enablement Specialist

PaperCut Software; Melbourne; Hybrid; AUD 90,000 - 120,000; Full time

Benefits offered by this job

Share in Our Success bonus

Generous Benefits

18 weeks parental leave

Flexible hybrid working arrangements

Job summary

PaperCut Software is seeking a Sales Enablement Specialist to design and implement enablement programs for reseller sales and pre-sales teams. You will develop and deliver training content, playbooks, and onboarding frameworks, and collaborate with partners to drive SaaS growth.

You will build, update, and maintain course offerings, manage content in our LMS, and empower regional teams through train-the-trainer methods while aligning with Product and Marketing for successful launches.

Qualifications

• Proven experience designing and driving adoption of training content, sales playbooks, and onboarding frameworks for reseller/channel networks.
• Hands-on experience writing sales training materials and curating learning paths in an LMS.
• Ability to translate complex technical details into simple sales narratives.

Responsibilities

• Build enablement strategies for global sales and product training across online and in-person delivery.
• Lead course creation, updates, and coordination with external partners; manage content in the LMS.
• Enable regional teams using a train-the-trainer model to deliver PaperCut training.
• Produce partner-facing sales tools, including playbooks, talking tracks, and positioning guides.
• Distill product knowledge with Product teams into actionable sales insights.
• Drive GTM programs for new product launches and measure usage and impact.

Skills

Sales Enablement

Training Content Authoring

LMS Proficiency

Cross-Functional Collaboration

Technical Interpretation

Analytical Mindset

AI Tools (nice to have)

Tools

Absorb LMS

Job description

At PaperCut, we believe two things: great work can change the world, and a great flat white can change your morning.

Now, let's be honest, “print management” doesn't usually make people leap out of their chairs. But here at PaperCut, we've turned what used to be the most boring part of IT into one of the most exciting, impactful, and rewarding places to work in tech. How? Simply put: our work saves trees!

We're a B-Corp certified Australian-headquartered success story on a mission to make our customers' tech footprint waste-free, easy, and secure. Still founder-led right here in Melbourne, our global footprint spans 195 countries, 100,000 companies, and 140 million end users (that’s roughly 1 in every 50 people on the planet!).

Job Description

The Role

At PaperCut Software, our Partner Enablement & Activation team combines channel marketing and sales enablement to equip partners with the campaigns, playbooks, and training needed to drive channel revenue and SaaS growth. As a Sales Enablement Specialist, you will develop best-in-class enablement programs designed specifically for reseller sales and pre-sales personas. You will be instrumental in ensuring our channel partners feel confident, well-informed, and fully supported throughout the sales lifecycle by driving partner onboarding strategies, delivering high-quality training, and creating high-impact sales tools that drive revenue.

What You'll Actually Do

Build Enablement Strategies: Support the design and execution of global sales and product training strategies spanning online and in-person delivery tailored to regional market needs and new partner onboarding.

Lead Course Creation & Updates: Develop storyboards, eLearning certifications, and instructor-led training courses; collaborate with external production/translation partners; and manage content within our LMS (Absorb).

Enable Regional Teams: Use a train-the-trainer model to empower regional teams and Authorized Partners to deliver PaperCut training effectively.

Produce Partner-Facing Sales Tools: Lead the strategy, creation, and uptake of essential sales assets, including playbooks, talk tracks, positioning guides, objection handling and portal enhancements, while briefing design teams for creative assets.

Distill Product Knowledge: Work closely with Product, Product Marketing, and Technical Services teams to translate complex technical details into accessible, actionable sales insights.

Drive Go-To-Market & Metrics: Collaborate with regional GTM and Product Marketing teams to deliver enablement programs for new product launches, while tracking usage and success metrics to continually elevate quality.

What You Bring to the Table

Sales Enablement Expertise: Proven experience designing and driving adoption of training content, sales playbooks, and onboarding frameworks specifically tailored to reseller or channel partner networks.

Training Content Authoring & LMS Proficiency: Hands-on experience writing sales training materials, curating learning paths, and managing content inside a modern LMS (experience with Absorb is a plus).

Cross-Functional Collaboration: Strong ability to build relationships with technical teams, regional GTM leaders, external vendors, and creative designers to keep projects aligned and moving.

Technical InterpretationSkills: A knack for taking complex, technical product features and turning them into simple, value-driven sales narratives.

Strategic & Analytical Mindset: Experience setting up measurement frameworks to evaluate training effectiveness, usage rates, and business impact.

Technical AI Execution (nice to have): Experience using developer-lite AI tools (spec-driven prompts, API integrations, low-code automation) to streamline internal processes and build self-service partner tools.

Additional Information

Why Join PaperCut?

Values-Driven Culture: We live by our values: Caring, Honest, Intelligent, and Nimble (CHIN). They aren't just posters on the wall; they guide how we build products and treat each other every day.

Share in Our Success: When the company thrives, our people do too. We offer a Share the Success bonus to all permanent employees.

Generous Benefits: Enjoy up to 18 weeks of paid parental leave, flexible hybrid working arrangements, and genuine leave options.

Authentic DEIB: Our Diversity, Equity, Inclusion, and Belonging initiatives are organic and run by passionate PaperCutters, not mandated from the top down.

The PaperCut Pledge

Ghosting is for Halloween. As a proud Circle Back Initiative Employer, we commit to responding to every single applicant. Our hiring process is designed to be enjoyable, thorough, and fair, giving you the space to show us the best version of yourself.