Sales Director-Digital Transformation, BFSI

Infosys; Melbourne; Hybrid; AUD 180,000 - 240,000; Full time

Benefits offered by this job

Income Protection Insurance

Paid Parental and Volunteer leaves

Employee Assistance Program (EAP)

Flexible working arrangements (hybrid,

Health Insurance Discount

Well-being Program

Access to Fitness and Gym Memberships

Salary packaging and novated leasing

Job summary

Infosys is seeking a Senior Manager -Client Services to grow our business within accounts in Banking, Financial Services and Insurance. The Senior Manager will handle client relationships, account planning, and engage senior stakeholders including CXOs to drive AI-led solutions. Hybrid work setup in Australia is available, with diverse benefits and a commitment to inclusion.

Qualifications

• Demonstrated experience in senior-level client-facing roles or account management leadership.
• Experience in Banking, Financial Services and Insurance sector.
• Engage C-level stakeholders to understand business challenges and position AI-led solutions.
• Experience and understanding of engineering, architecture, applications, infrastructure, data, cybersecurity, AI.
• Experience managing a business portfolio of $25 Mn+.
• End-to-end account ownership including forecast, budgeting, operations and P&L.
• Strong client relationship management with GM and CXOs.
• Global delivery model experience with offshore collaboration.

Responsibilities

• Managing accounts in the Banking, Financial Services and Insurance sector.
• Establish partnerships to support client needs.
• Engage Infosys teams for developing solutions.
• Be escalation point and manage risks and issues.

Skills

Senior client-facing

Banking/FS/Insurance knowledge

C-level engagement

AI-led solutions

Portfolio management

End-to-end account ownership

Global delivery experience

P&L experience

Job description

About Us

Infosys is a global leader in next-generation digital services and consulting. Over 320,000 of our people work to amplify human potential and create the next opportunity for people, businesses and communities. We enable clients in 59 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer clients, as they navigate their digital transformation powered by cloud and AI. We enable them with an AI-first core, empower the business with agile digital at scale and drive continuous improvement with always-on learning through the transfer of digital skills, expertise, and ideas from our innovation ecosystem. We are deeply committed to being a well-governed, environmentally sustainable organization where diverse talent thrives in an inclusive workplace.

About Us

Infosys is a global leader in next-generation digital services and consulting. Over 320,000 of our people work to amplify human potential and create the next opportunity for people, businesses and communities. We enable clients in 59 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer clients, as they navigate their digital transformation powered by cloud and AI. We enable them with an AI-first core, empower the business with agile digital at scale and drive continuous improvement with always-on learning through the transfer of digital skills, expertise, and ideas from our innovation ecosystem. We are deeply committed to being a well-governed, environmentally sustainable organization where diverse talent thrives in an inclusive workplace.

About Us

Infosys is a global leader in next-generation digital services and consulting. Over 320,000 of our people work to amplify human potential and create the next opportunity for people, businesses and communities. We enable clients in 59 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer clients, as they navigate their digital transformation powered by cloud and AI. We enable them with an AI-first core, empower the business with agile digital at scale and drive continuous improvement with always-on learning through the transfer of digital skills, expertise, and ideas from our innovation ecosystem. We are deeply committed to being a well-governed, environmentally sustainable organization where diverse talent thrives in an inclusive workplace.

Visit www.infosys.com to see how Infosys (NYSE: INFY) can help you navigate your next.

Recognized as the #1 Top Employer in Australia for the second year in a row, Infosys offers a workplace where careers grow with purpose. As an AI‑first organization, we empower our people to work on next‑generation technologies, continuously learn, and create impact at scale—supported by a culture rooted in care, inclusion, and excellence.

Join Infosys and be part of a culture that’s not just promised—it’s certified. #TopEmployer2026 #ThriveAtInfosys

Flexible working arrangements (hybrid, reviewed case-by-case basis). Feel free to connect with your recruiter to learn more about how this works in practice.

Short Description

Infosys is seeking a Senior Manager -Client Services to grow our business within accounts in the Banking, Financial Services and Insurance Industry. The Senior Manager is accountable for all aspects of client relationship including preparation and execution of the Account plan, reviews Sales plan/pipelines, support and review proposal preparation and outcomes The Senior Manager will be engaging with senior stakeholders including CXO’s for managing accounts.

Job Responsibility

• Managing accounts in the Banking, Financial Services and Insurance sector.
• Establishes partnerships to support client needs
• Engages the relevant internal Infosys teams and service lines team for developing solutions..
• Be the escalation point and if needed also directly handles risks and issues related to the accounts

Required Skills

• Demonstrated experience in Senior-level client-facing roles or account management leadership roles
• Experienced in the Banking, Financial Services and Insurance industry sector
• Engage C-level stakeholders to understand business challenges and position AI-led solutions.
• Experience and understanding of engineering, architecture, applications, infrastructure, data, cybersecurity etc ,AI and related technologies
• Experienced in managing business portfolio of $25 Mn+
• End to end multiple account ownership including account forecasting, budgeting, operations and overall P&L
• Strong Client Relationship Management skills; engagement with Client General Managers and CXOs
• Deep experience in client engagement in a Global delivery model and drive solutions and financial decisions with offshore teams.

In addition to compensation aligned with your role, you’ll have access to a wide range of benefits that support your health, career growth, and overall well-being (AU)

• Income Protection Insurance
• Paid Parental and Volunteer leaves
• Employee Assistance Program (EAP)
• Flexible working arrangements (hybrid, reviewed case-by-case basis)
• Health Insurance Discount and Well-being Program
• Access to Fitness and Gym Memberships
• Salary packaging and novated leasing

Our recruitment and selection process is designed to create the best match for both you and Infosys. Depending on the role, it may include an initial screening, technical or functional interviews, and conversations focused on cultural alignment and shared values. We are committed to making the experience transparent, respectful, and engaging at every step.

Hear from our recruiter on their experience working with Infosys as an Employer

At Infosys, we recognize that everyone has individual requirements. If you are a person with disability, illness, or injury and require adjustments to the recruitment and selection process, please contact our Recruitment team for adjustment either via the following email [e-mail] or call 1-866-472-0935. Alternatively, you can include your preferred method of communication in email, and someone will be in touch.

Please note to protect the interest of all parties involved in the recruitment process, Infosys does not accept any unsolicited resumes from third-party vendors. In the absence of a signed agreement, any submission will be deemed as non-binding, and Infosys explicitly reserves the right to pursue and hire the submitted profile. All recruitment activity must be coordinated through the Talent Acquisition department.

“All aspects of employment at Infosys are based on merit, competence and performance. We are committed to embracing diversity and creating an inclusive environment for all employees. Infosys is proud to be an equal opportunity employer.”