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Sales Development Representative

ServiceNow

Sydney

On-site

AUD 90,000 - 110,000

Full time

30+ days ago

Job summary

A leading cloud technology firm based in Australia is seeking a Sales Development Representative to identify and build new business relationships with mid- to large-size enterprises. The successful candidate will leverage AI tools and have a customer-focused approach. This role involves collaboration with Field Sales to manage sales opportunities effectively. Competitive salary and benefits are offered.

Qualifications

Experience in leveraging or integrating AI into work processes.
Creative and customer-focused mindset.
Experience with telemarketing, lead generation, or cold calling.
General understanding of Cloud Computing and SaaS offerings.
Ability to differentiate yourself to customers.

Responsibilities

Builds sales pipeline by identifying qualified opportunities.
Establishes new business relationships within target accounts.
Identifies new sales opportunities and collaborates with Field Sales.
Uses technologies to manage marketing leads.

Skills

Experience in leveraging AI tools

Creative and customer-focused mindset

Experience with telemarketing or lead generation

General understanding of Cloud Computing

Ability to differentiate yourself to customers

ServiceNow Millers Point, New South Wales, Australia

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Company Description

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.

You must be able to start on September 1, 2025*

Please note: This position is not eligible for employment based sponsorship.

ServiceNow is looking for a high achieving Sales Development Representative to join our expanding Global Sales Development team. You will produce new business pipeline in mid- to large-size enterprises, working with Lead Development Representatives and Field Sales professionals.

What You Get To Do In This Role

The Sales Development Representative builds sales pipeline by identifying qualified opportunities:

Establish new business relationships with influential contacts within target accounts
Understand an organization's goals
Identify new sales opportunities and pass them to Field Sales team members in the CRM
Partner with Field Sales to create regional territory plans
Use our technologies to prioritize, disposition and manage marketing leads to maintain service level agreements with Marketing

Qualifications

To be successful in this role you have:

Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry.
A creative and customer-focused mindset
Experience with telemarketing, lead generation, or cold calling
A general understanding of Cloud Computing and SaaS offerings
Ability to differentiate yourself to customers
Travel for training or meetings may occasionally be required

FD21

Additional Information

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.

Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.

Accommodations

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@servicenow.com for assistance.

Export Control Regulations

For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.

From Fortune. 2025 Fortune Media IP Limited. All rights reserved. Used under license.

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