Sales Development Representative

New-Relic; City of Melbourne; On-site; AUD 90,000 - 120,000; Full time

Benefits offered by this job

Flexible workplace model

Job summary

New Relic seeks a driven Business Development Representative (BDR) for Australia to partner with Account Executives and win deals in APJ. You’ll master outbound strategy, qualify opportunities, map targets, and grow a robust pipeline of meetings with enterprise and unicorn customers.

Join a flexible, fast-growing observability leader with remote, office-based, or hybrid options in a dynamic, global team that helps customers optimize their digital applications.

Qualifications

• Demonstrated success in outbound sales and pipeline generation.
• Ability to understand customer pain points and articulate value.
• Experience with SaaS or software sales is a plus.

Responsibilities

• Master outbound strategy to generate new opportunities in APJ.
• Qualify opportunities and map target accounts with AE collaboration.
• Craft compelling outreach campaigns and sequences.
• Manage and grow a prospect pipeline with qualified meetings.
• Maintain strong customer experience and hit meeting/pipeline targets.

Skills

Outbound selling

Pipeline management

Account mapping

Communication skills

Storytelling to customers

Tools

Salesloft

Lusha

LinkedIn Sales Navigator

Salesforce

Job description

We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us!

We’re New Relic, and we’re not just another SaaS company—we’re the global leader in observability, giving the world’s best tech teams the X-ray vision they need to thrive in an AI-first world. In a time where digital transformation is moving at lightning speed, we are the reason the world's biggest platforms stay online and perform at their peak.

We need a driven, resilient, and resourceful sales pro to join our Australia teamand fuel the rocket ship. If you view cold calling as a high-stakes sport and pipeline generation as your personal masterpiece, you belong here.

Your Opportunity: The Pipeline Catalyst

As a Business Development Representative (BDR), you are the face of New Relic in one of the most exciting tech hubs on the planet. You’ll partner directly with our high-performing Account Executives (AEs) to land deals within APJ’s most innovative unicorns, disruptors, and established enterprises.

What You’ll Be Doing (Your Superpowers at Work)

• The Hunt: Master outbound strategy. Generate new business opportunities within the APJ market through tailored cold calls, personalized emails, and savvy social selling.
• The Qualifier: Be the detective! Quickly understand customer pain points—what's keeping Indian CTOs and DevOps leads up at night?—and articulate exactly how New Relic solves it.
• The Strategist: Team up with your AEs to map target accounts across various sectors (Fintech, E-commerce, EdTech, and many more!), identify decision-makers, and craft irresistible outreach campaigns.
• The Accelerator: Diligently manage, nurture, and grow your prospect pipeline, turning early-stage curiosity into qualified, valuable meetings.
• The Closer (of Meetings): Consistently crush your daily, weekly, and monthly metrics for qualified meetings and pipeline contribution while delivering a stellar customer experience.

Why You Should Join the Relic Crew

• High-Growth Environment: Join a collaborative team in Australia that thrives on shared success.
• Level Up: You'll receive personalized coaching and access to world-class sales tools (we invest in the best).
• Real Career Path: BDR is a launchpad. We have a proven track record of promoting top BDRs into Account Executive, Renewals and other leadership roles. Your growth is our goal.
• Flexibility That Matters: We embrace a flexible workforce model, meaning you can work in the environment that best supports your success—remote, office-based, or hybrid.

The Essentials (What You’ve Got)

• Grit & Resilience: Sales is tough, and you thrive on the challenge. You view "no" as "not yet."
• Proven Hustle: You’re a self-starter with a track record of meeting or exceeding sales targets in a fast-paced environment.
• Communication Power: You can articulate complex technical values in a clear, compelling, and conversational way.
• Market Passion: You’re excited about the technology landscape and the breakneck pace of a global market leader.

The Cherry on Top (Bonus Points)

• You've previously used sales engagement tools like Salesloft, Lusha, LinkedIn Sales Navigator and CRM tools like Salesforce.
• The Australia Edge: You have a proven track record of selling software or SaaS products to Australian-based companies and enterprise companies.
• You speak fluent tech (e.g., you know what APM, Cloud, and Microservices are).

Fostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day. We celebrate our talented Relics’ different backgrounds and abilities, and recognize the different paths they took to reach us – including nontraditional ones. Their experiences and perspectives inspire us to make our products and company the best they can be. We’re looking for people who feel connected to our mission and values, not just candidates who check off all the boxes.

If you require a reasonable accommodation to complete any part of the application or recruiting process, please reach out to [e-mail].

We believe in empowering all Relics to achieve professional and business success through a flexible workforce model. This model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or hybrid.

Our hiring process

In compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers means that a criminal background check is required to join New Relic.

We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including, but not limited to, theSan Francisco Fair Chance Ordinance.

Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic.

New Relic develops and distributes encryption software and technology that complies with U.S. export controls and licensing requirements. Certain New Relic roles require candidates to pass an export compliance assessment as a condition of employment in any global location. If relevant, we will provide more information later in the application process.

Candidates are evaluated based on qualifications, regardless of race, religion, ethnicity, national origin, sex, sexual orientation, gender expression or identity, age, disability, neurodiversity, veteran or marital status, political viewpoint, or other legally protected characteristics.