Sales Consultant - Fyshwick

Freedom Australia; Canberra; On-site; AUD 50,000 - 80,000; Full time

Benefits offered by this job

Uncapped earnings potential

Staff discount 25%

Flexible rosters

Great Place to Work certification

Freedom Excellence Awards

Job summary

Freedom is seeking a Sales Consultant in Canberra to engage customers, advise on home furnishings, and drive sales. You will help customers find pieces that complete their homes and build lasting relationships through consultative selling.

The role offers uncapped earning potential, a generous staff discount, and opportunities for career growth within a culture recognised as a Great Place to Work. Weekend availability may be required, with flexible rosters to suit work-life balance.

Qualifications

• Demonstrated track record of turning conversations into sales.
• Customer-focused mindset with emphasis on client satisfaction.
• Strong commercial acumen with ability to spot upsell opportunities.
• Competitive spirit and resilience in a performance-based environment.
• Natural flair for clear communication and rapport with customers.
• Able to collaborate in a team while taking initiative independently.

Responsibilities

• Engage customers in meaningful conversations to understand needs and style preferences.
• Provide expert advice on product range from sofas to home accessories.
• Identify opportunities to upsell and cross-sell while keeping customer interests at heart.
• Create connections and cultivate relationships to build a portfolio of repeat customers.
• Contribute to store goals and pursue personal targets with enthusiasm.

Skills

Customer service

Sales ability

Upselling

Relationship management

Communication

Team player

Job description

About This Role

Come take a seat as a Sales Consultant at Freedom & enjoy uncapped earning potential!

Why You'll Be Excited About This Role

At Freedom our mission is to make beautiful things for the home available to everyone. As a Sales Consultant, you'll be at the heart of this mission, helping customers find the perfect pieces to make their houses feel like home.

How This Will Transform Your Career

Joining Freedom as a Sales Consultant is your gateway to a dynamic and rewarding career in retail and home furnishings. We believe in nurturing talent and providing clear pathways for growth:

• Develop expert product knowledge through our comprehensive training programs, becoming a true authority in home furnishings and decor.
• Sharpen your sales skills with our ongoing coaching, mastering the art of consultative selling and customer relationship management.
• Chart your own course to success with endless opportunities for career advancement. Whether you aspire to lead a team or specialise in a particular product area, we'll support your ambitions.

Why You'll Like Working Here

At Freedom, we're proud to be certified as a Great Place to Work. We're constantly innovating to enhance the work experience for our people. Here's what you can look forward to:

• Unlock your earning potential with our uncapped sales incentive scheme - the more you excel, the more you earn.
• Join a culture of innovation where your voice and ideas are valued and where you can make a real impact.
• Enjoy the perks of flexible working rosters that help you balance your work and personal life.
• Feel appreciated with our additional recognition programs, including our Freedom Excellence Awards.
• Surround yourself with beautiful things every day and take advantage of a generous 25% staff discount.
• Be part of a company with a rich 40-year history that continues to evolve and lead the industry.

What You'll Be Working On

As a Freedom Sales Consultant, you'll be the face of our brand. Your day-to-day will involve:

• Engaging customers in meaningful conversations to understand their needs and style preferences.
• Providing expert advice on our product range, from sofas to dining sets, bedroom furniture to home accessories.
• Identifying opportunities to add value through upselling and cross-selling, always with the customer's best interests at heart.
• Create connections and cultivate relationships building a portfolio of repeat customers who trust your expertise.
• Contributing to store-wide goals while pursuing your individual targets with enthusiasm and determination.

What Type Of Person Will Succeed

We're looking for driven, results-oriented individuals who are passionate about exceeding sales targets while delivering exceptional customer experiences. While previous sales experience is valuable, we prioritise your hunger for success and potential above all.

The ideal Freedom Sales Consultant will have:

• A proven track record or natural aptitude for converting conversations into sales, with a focus on achieving and exceeding targets
• A customer-focused mindset that puts client satisfaction at the heart of every interaction
• Sharp commercial acumen and the ability to identify upselling opportunities while maintaining authentic customer relationships
• A competitive spirit and resilience to thrive in a performance-based environment where results directly impact earnings
• A natural flair for communication and the ability to build instant rapport with a diverse range of customers.
• The ability to work collaboratively in a team while also taking initiative independently.
• Passion for continuous improvement, actively seeking feedback and training to enhance sales performance

Note: Weekend work may be required

Freedom to grow.Freedom to think.Freedom to be.