Sales Consultant

Contoureducation; Brisbane; On-site; AUD 60,000 - 81,000; Full time

Benefits offered by this job

Competitive salary

Uncapped commissions

Lifestyle perks

Job summary

Contour Education in Brisbane CBD seeks a Sales Consultant to be the first point of contact for families, answering questions, booking trial lessons, and guiding decisions on Contour programs. This is a sales role grounded in helping students and families succeed.

The role is full-time at Brisbane CBD campus with shifts 11am–9pm weekdays and 9am–5pm weekends; evening/weekend availability is required. Prior CRM experience (HubSpot bonus) and a university degree are advantageous.

Qualifications

• Strong communication and empathy to build real relationships with students and parents.
• Solution-focused and confident addressing concerns and guiding families through a decision.
• Organised under pressure to manage multiple enquiries and follow-ups while hitting targets.
• Familiarity with CRM systems; bonus for HubSpot experience.
• Strong academic record (QCE or equivalent).
• Bachelor's degree in Commerce, Business or related field.
• Genuinely student-focused with interest in helping families succeed, not just closing a sale.

Responsibilities

• Connect with interested families: contact students and parents and book trial weeks.
• Manage new enquiries: respond to phone/email/text, explain programs and book trials.
• Drive enrolments: follow up after trial and explain value of programs.
• Own your pipeline: keep CRM up-to-date and complete follow-ups.
• Achieve targets: work toward activity, trial-booking and enrolment goals.
• Improve the process: share feedback with Sales Team Leader to improve family experience.

Skills

Strong communication

Empathy

Organised under pressure

CRM systems

HubSpot

Bachelor's degree

Commerce/Business

Sales experience

Education

Bachelor's degree

Tools

HubSpot

Job description

Help families navigate one of the most important decisions in their child's education.

Contour works with high-achieving students across Maths, Science, English, UCAT prep, and selective entry exams. As a Sales Consultant, you'll be the first person a family speaks to. You'll answer their questions, book trial lessons, and help them decide if Contour is the right fit. This is a sales role, but it works because you actually care about the outcome.

Great fit if you've recently finished a university degree, did well at school yourself, and can build genuine rapport with people, whether that's a parent weighing up an important decision or a Year 12 student who wants someone straightforward in their corner.

Who We Are

Contour was founded in 2020 by students who saw that the quality of your education was basically a lottery. Teachers stretched thin by the system, learning materials that varied from school to school, and support that stopped the moment you left the classroom.

We began with 5 students in a room. Today 15,000+ students have trusted Contour as their academic partners, and we've grown to 500+ team members across 10 campuses in Australia. In 2025 we ranked #8 on the AFR Fast 100 of fastest-growing companies.

We've produced hundreds of 99+ ATARs, tutored the world-record UCAT scorer, and placed 850+ students into medical and dental schools across Australia.

Contour is made up of three brands:

• Contour Education academic performance in high school
• Contour MedPrep entry into medical and dental schools
• Contour TestPrep entry into selective and scholarship schools

Contour is built by students, for students.

What You Will Do

• Connect with interested families: Contact students and parents who have enquired about Contour, registered their interest or are eligible for follow-up after a free trial. Most outreach takes place by phone, supported by email and text. This is primarily a B2C outbound-calling sales role, but you will not be working from completely cold prospect lists.
• Manage new enquiries: Respond to incoming phone, email and text enquiries, understand what each family needs, explain the most relevant programs and book free trial weeks.
• Drive enrolments: Follow up with families after their trial, answer concerns and clearly explain the value of the most suitable Contour program.
• Own your pipeline: Keep your CRM records accurate, complete follow-ups when promised and maximise every appropriate opportunity.
• Achieve your targets: Work towards clear activity, trial-booking and enrolment goals while maintaining an honest, student-focused approach.
• Improve the process: Share customer feedback and recurring questions with your Sales Team Leader to help improve the family experience and conversion process.

This is a full-time, permanent role ( 38 hours a week ) based at our Brisbane CBD campus . Shifts fall within our operating hours: 11am–9pm weekdays and 9am–5pm weekends .

These are the business's operating hours, not an expectation that you work every day or every available hour. Evening and weekend availability is required .

What You Will Bring

• Strong communication skills, with the empathy to build real relationships with students and parents.
• Solution-focused and confident addressing concerns and guiding families through a decision rather than pushing them into one.
• Organised under pressure, able to manage multiple enquiries and follow-ups while staying focused on targets.
• Comfortable with CRM systems and quick to pick up new software (bonus points if you've used HubSpot before!).
• Strong academic record through QCE or equivalent.
• Bachelor's degree (completed or in progress) in Commerce, Business, or a related field.
• Genuinely student-focused, with a real interest in helping families succeed, not just closing a sale.
• Retail, hospitality, call centre, or sales experience (preferred, not required).

Why You Will Love It

• Competitive salary ($70,000 base + uncapped commissions + super), extra leave, EAP access, and lifestyle perks.
• Purposeful work: you're often the first person a family speaks to, and how you show up genuinely shapes a student's start with Contour.
• Real ownership from day one: your pipeline, your targets, your calls.
• Structured training and coaching: weekly group sessions plus personalised feedback, with a real path to Senior Consultant or leadership for those who perform.
• Direct access to founders: no layers of management, inside one of the fastest growing education companies in Australia.
• A driven, easy-going team: hardworking but genuinely friendly, no corporate politics.

The pay range for this role is:

70,000 - 70,000 AUD per year (Brisbane CBD)