Sales Associate (Full-Time) - Perth

LVMH; Perth; Hybrid; AUD 45,000 - 60,000; Full time

Job summary

Christian Dior Couture in Australia seeks a Sales Associate to act as an ambassador for the brand, delivering an exceptional client experience and achieving individual sales targets as part of Boutique objectives.

You will engage with clients, provide product knowledge across categories, and build lasting customer relationships through personalised service and private appointments.

Qualifications

• Completion of secondary education or above.
• 1-3 years of relevant experience in luxury retail (preferred).
• Excellent communication and interpersonal skills.
• Proficient in English; knowledge of other languages is an advantage.

Responsibilities

• Achieve and exceed individual sales targets and Boutique objectives through effective selling techniques and product knowledge.
• Identify and anticipate clients' needs to ensure successful sales transactions.
• Advise clients across product categories and apply cross-selling strategies to maximise sales.

Skills

Excellent communication

Selling techniques

Client-centric approach

Team player

Education

Secondary education

Job description

Christian Dior Couture offers more than an exquisite brand experience; we invite our clients to be part of a rich heritage, sharing our passion for luxury and the distinct identity of the Dior family. We look for the same desire in our employees, to have enthusiasm and passion about being part of the House of Dior.

THE ROLE

As a Sales Associate, you will act as an ambassador of the Brand, delivering an exceptional and memorable client experience. You will proactively engage with clients, inspire them with innovative strategies, and achieve individual sales targets and Boutique objectives, whilst cultivating strong client loyalty and fostering lasting relationships.

Job responsibilities

• Enthusiastically achieve and exceed individual sales targets and Boutique objectives through the effective application of selling techniques, excellent client service, clientele development, and comprehensive product knowledge.
• Identify and anticipate clients' needs and expectations, ensuring successful sales transactions.
• Advise clients across all product categories and apply cross-selling strategies to maximise sales potential.
• Build strong collaboration with the team to contribute to overall sales and Boutique objectives.

Client Experience & Development

• Provide an excellent client experience, offering a warm welcome and proactive engagement with every client.
• Develop and maintain long-term, professional relationships with clients through consistent and personalised service.
• Arrange private appointments for key clients, ensuring an exclusive and tailored shopping experience.
• Provide exceptional after-sale service, managing client enquiries and support efficiently.
• Regularly update client information within "Be Dior" to enhance loyalty and personalise future interactions.
• Actively participate in in-store and external events that contribute to the overall Boutique performance and client engagement.

Product Knowledge & Brand Representation

• Maintain an in-depth understanding of all product categories, their features, benefits, and the unique stories behind them.
• Represent the Christian Dior brand with integrity, passion, and professionalism at all times.
• Keep abreast of market trends, competitor activities, and new product launches to inform client interactions.
• Maintain the highest standards of upkeep for the selling space, visual merchandising, and overall image of the store, in strict adherence to Dior standards.
• Provide support to Back of House operations to ensure the smooth and efficient functioning of the Boutique.
• Adhere to all internal procedures and guidelines, ensuring compliance with Dir requirements.

Profile

Education & Professional Qualifications

• Completion of secondary education or above.

Work Experience

• 1-3 years of relevant experience within the retail industry. Luxury experience preferred but not essential

Other Requirements

• Excellent command of communication and interpersonal skills.
• Possesses excellent selling techniques, service-oriented mindset, and client-centric approach.
• Able to work independently and collaboratively as a team-player.
• Passionate about the luxury fashion industry.
• Proficient in English; knowledge of other languages is an advantage.

“Whatever you do – whether for work or pleasure – do it with passion! Live with passion,” wrote Christian Dior.

Well before he embarked on his destiny as a couturier, Christian Dior was fascinated with art. The young Normandy native and several friends opened an art gallery when he was just 23. In 1938 he learned the métier of pattern cutter with Robert Piguet and three years later began working as a designer for Lucien Lelong. Right from the founding of his Maison in 1946, he transformed his dreams into irresistible creations, seeking to break with the somber war years by elevating pure joy. His visionary spirit celebrated and enchanted women the world over. In only ten years, Monsieur Dior revolutionized the conventions of elegance and femininity, designing collections infused with dreams.

Crafting Dreams Starts With Yours

At LVMH, people make the difference in the art of crafting dreams.
Our people fuel our dynamic, entrepreneurial culture. We value collective ambitions, encouraging our talents to push boundaries and champion a curious, audacious state of mind. Our commitment to excellence is reflected in nurturing every individual with a growth mindset and development opportunities, consistently empowering them to reach their full potential. We are actively committed to positive impact through an inclusive environment that supports and gives back to our talented community.
Join us at LVMH, where your talent is at the heart of our collective successes.