Sales Assistsants

Banjo's Bakery Cafe; Burpengary; On-site; AUD 30,000 - 36,000; Part time

Benefits offered by this job

Employee discount

Job summary

Banjo's Bakery Cafe in Burpengary is seeking enthusiastic Sales Assistants to join our team in a casual, part-time role. You will be the friendly face of our bakery cafe, helping customers and supporting smooth retail operations.

Bring excellent customer service, reliability and good numeracy for cash handling. Prior retail or hospitality experience is welcome, and a Food Handler's Certificate is preferred. You will enjoy an employee discount and flexible shifts within a community-focused team.

Qualifications

• Excellent customer service and positive interactions.
• Able to work efficiently in a fast-paced retail environment.
• Strong communication and a professional demeanor.
• Reliability and punctuality with scheduled shifts.
• Basic numeracy for cash handling.

Responsibilities

• Greet customers warmly and provide excellent service across all interactions.
• Process sales transactions accurately using POS systems.
• Assist customers with product selections and questions about bakery offerings.
• Maintain a clean, tidy sales floor and displays.
• Restock shelves and ensure product availability.
• Handle cash and card payments with accuracy.
• Support cafe readiness and closing procedures.
• Promote products to enhance the customer experience.
• Follow health and food handling protocols at all times.
• Contribute to a positive team environment and assist colleagues.

Skills

Customer service

Communication

Reliability

Numeracy

Flexibility

Teamwork

Learning agility

Tools

POS systems

Job description

Banjo's Bakery Cafe is seeking enthusiastic and customer-focused Sales Assistants to join our team at our Burpengary location. This is a casual position offering flexible working arrangements perfect for those seeking part-time employment or looking to fit work around other commitments. As a Sales Assistant, you will be the friendly face of our bakery cafe, creating memorable customer experiences whilst supporting the smooth operation of our retail environment. This role is pivotal in ensuring our customers receive exceptional service and leave our cafe delighted with their visit.

What you'll be doing

Greeting customers warmly and providing excellent customer service across all interactions

Processing sales transactions accurately using our point-of-sale systems

Assisting customers with product selections and answering questions about our bakery offerings

Maintaining a clean, tidy and organised sales floor and display areas

Restocking shelves and merchandise displays to ensure product availability

Handling cash and card payments with accuracy and attention to detail

Supporting the team in preparing the cafe for service and closing procedures

Promoting our products and suggesting items to enhance the customer experience

Following health, safety and food handling protocols at all times

Contributing to a positive team environment and supporting colleagues as needed

What we're looking for

Excellent customer service skills with a genuine passion for creating positive customer interactions

The ability to work efficiently in a fast-paced retail environment

Strong communication skills and a friendly, professional demeanor

Reliability and punctuality, with the ability to commit to scheduled shifts

Basic numeracy skills for handling cash transactions accurately

A willingness to learn and adapt to new systems and processes

Physical capability to stand for extended periods and lift light to moderate items

Flexibility to work during various shifts, including peak trading times

Prior retail or hospitality experience is desirable but not essential for enthusiastic candidates

Current or willingness to obtain a Food Handler's Certificate is preferred

What we offer

At Banjo's Bakery Cafe, we value our team members and offer a supportive working environment where every person matters. We provide casual, flexible working arrangements allowing you to balance work with your personal commitments. You will enjoy an employee discount on our delicious bakery and cafe products, and have the opportunity to work with a welcoming team in a vibrant community location. We are committed to creating an inclusive workplace and welcome applications from candidates of all backgrounds.

About us

Banjo's Bakery Cafe is a beloved local establishment in Burpengary dedicated to serving our community with fresh, quality baked goods and cafe offerings. We pride ourselves on creating a warm, welcoming atmosphere where customers feel valued and can enjoy delicious products in a friendly setting. Our commitment to quality, exceptional service and community connection sets us apart, and we believe this starts with having a passionate, dedicated team who genuinely care about our customers' experience.