Sales Admin & Customer Relations Specialist

AKD Softwoods; Caboolture; On-site; AUD 50,000 - 70,000; Full time

Job summary

AKD Softwoods in Caboolture is seeking a frontline sales administrator to join the Queensland sales team. You will interact with customers daily, process orders, and support pricing and product inquiries to maximise value.

The role requires attention to detail, strong communication, and the ability to work autonomously within a team focused on service excellence. Pre-employment tests may apply.

Qualifications

• Demonstrated experience in an administration and/or customer-focused role.
• Engaging communication and customer service relations (written and verbal).
• Sound computing skills.
• Thrives in an engaging and dynamic environment.

Responsibilities

• Execute sales in accordance with agreed sales plans and approved pricing.
• Maintain regular customer contact and build relationships.
• Input and process sales orders with accuracy and timeliness.
• Communicate market trends and customer issues to the team.
• Assist with sales reporting and documentation.
• Support the sales team to meet objectives and deadlines.

Skills

Administration

Customer Service

Communication

Attention to detail

Tools

MS Office

CRM software

Data entry

Job description

AKD Softwoods in Caboolture is seeking a frontline sales administrator to join the Queensland sales team. You will interact with customers daily, process orders, and support pricing and product inquiries to maximise value.

The role requires attention to detail, strong communication, and the ability to work autonomously within a team focused on service excellence. Pre-employment tests may apply.