Safety Solutions Partner

ecoPortal; Sydney; Hybrid; AUD 120,000 - 180,000; Full time

Benefits offered by this job

37-hour work week + flexible working

Hybrid working

Health insurance

Company-paid phone plan

Growth Mindset Budget

Five weeks annual leave + birthday off

Paid parental leave

Job summary

ecoPortal is hiring a Safety Solutions Partner in Australia to grow existing accounts and bring additional ecoPortal modules to life. You will train customers, demonstrate solutions, and turn opportunities into measurable expansion revenue.

This customer-facing role requires you to understand client challenges, articulate technical concepts clearly, and build relationships with senior stakeholders across Australia, New Zealand, and the UK. Hybrid work and a culture that values growth are offered.

Qualifications

• 3–4+ years of B2B sales experience, preferably in SaaS or technology.
• Experience managing full sales cycles from discovery to close.
• Experience with expansion, upselling, or cross-selling within existing accounts.
• Track record of meeting or exceeding sales targets.
• Strong presentation and product demonstration skills.
• Excellent written and verbal English communication across Australia, New Zealand, and the UK.

Responsibilities

• Turn opportunities into growth by working with Customer Success to move expansion opportunities from discovery to close.
• Understand customer needs and recommend ecoPortal products and modules.
• Deliver product demonstrations connecting ecoPortal capabilities to customer challenges.
• Manage proposals, pricing discussions, negotiations, and the sales process through to close.
• Grow your pipeline and hit expansion revenue targets.
• Collaborate with internal teams to deliver great customer outcomes.

Skills

B2B sales

SaaS

Sales cycle

Product demos

Stakeholder engagement

Education

Business/technical degree

Job description

ecoPortal health and safety engagement software helps organisations amplify workplace safety. We give leaders the data they need to create awe-inspiring safety cultures that ignite their team’s potential. Engaged teams are the beating heart of industry-leading, odds-defying workplaces, and we’re committed to helping clients achieve that.

Our mission is simple: create engaged cultures and healthier environments for all.

Who are we?

We're a true tech success story, built from the ground up, with a vision to transform the health and safety industry as we know it.

We're also big believers that great companies are built by great people. Our culture has grown organically, shaped by our people and the experiences they bring to the table. Differences are celebrated here, and we believe our diverse perspectives make us stronger as a whole.

Want to know more about ecoPortal?

Take a look at our About Us page, or watch our short video for a quick look at who we are and what we're all about.

An exciting opportunity has arisen for a Safety Solutions Partner to join our talented team.

About the Role

We're looking for a Safety Solutions Partner to help our existing customers get even more value from ecoPortal — while helping us grow those relationships along the way.

This is a customer-facing role with a mix of account growth, solution selling, and customer training. You'll get to know your customers, understand how they're using ecoPortal, spot opportunities to help them do more, and introduce them to additional products and modules that can solve real business challenges.

You’ll also be responsible for bringing ecoPortal to life through engaging training sessions and product demonstrations, helping customers and their administrators get the most out of the platform.

If you enjoy building genuine customer relationships, spotting opportunities, presenting solutions, and turning complex ideas into something people can easily understand, you’ll feel right at home here.

What you'll be doing

Turn opportunities into growth

• Work with our Customer Success team to take identified expansion opportunities from discovery through to close.
• Understand customer needs and recommend the right ecoPortal products and modules.
• Deliver product demonstrations that clearly connect ecoPortal's capabilities to customer challenges.
• Manage proposals, pricing discussions, negotiations, and the sales process through to close.
• Manage your sales pipeline and work towards an agreed expansion revenue target.
• Identify opportunities to expand the use of ecoPortal across existing customer organisations.

Help customers see what's possible

• Have value-focused conversations with customers around their challenges, goals, and use of ecoPortal.
• Use customer data and product usage insights to support your recommendations.
• Build relationships with key decision-makers and influencers involved in expansion opportunities.
• Translate complex product and technical concepts into clear, practical solutions that customers can understand.

Train and educate

• Plan and deliver engaging ecoPortal training sessions for new and existing customers.
• Deliver “Train the Trainer” sessions to customer administrators.
• Help customers understand the value and impact ecoPortal can bring to their organisation.

Work across the business

• Partner closely with Customer Success, Services, Product, Engineering, and Marketing to deliver great customer outcomes.
• Share customer feedback and insights with internal teams to help shape the customer experience and product.
• Work collaboratively to ensure expansion opportunities are well understood, supported, and successfully delivered.

What we're looking for

We're looking for someone who knows how to sell — someone who can understand a customer's needs, connect those needs to the right solution, and confidently take an opportunity through to close.

Ideally, you’ll have:

• 3–4+ years of B2B sales experience, with a strong preference for B2B SaaS or technology sales.
• Proven experience managing the full sales cycle, from opportunity through to negotiation and close.
• Experience with expansion, upselling, or cross-selling within existing customer accounts.
• A track record of working towards and achieving sales targets.
• Strong presentation and product demonstration skills.
• Excellent written and verbal English communication skills, with the ability to communicate clearly and confidently with customers across Australia, New Zealand, and the UK.
• The ability to understand technical concepts and translate them into clear, practical customer solutions.
• Confidence engaging with senior stakeholders, decision-makers, and influencers.
• A proactive, commercially minded approach — you're comfortable taking ownership of opportunities and making things happen.
• Strong problem-solving skills and the ability to understand customer challenges and identify the right solution.

Nice to have

• Experience in Health & Safety, Risk, Quality, Environmental, or related software.
• Experience selling into enterprise organisations.
• A technical, business, or related degree.
• Experience working with complex software solutions and multiple stakeholders.

At ecoPortal, we’re on a mission to change the face of health and safety through technology.

We care about doing great work, building genuine relationships, challenging the status quo, and — importantly — having fun while we do it.

Our values are simple: Hold respect. Promote excellence. Celebrate diversity and inclusion. Be visionary. Have fun.

We want our people to thrive—both professionally and personally. Alongside a supportive, ambitious, and down-to-earth culture, we offer:

37-hour work week & flexible working – We believe great work happens when people have the flexibility to do their best.

Hybrid working – Enjoy the balance of working from home and collaborating with your team in person.

Health insurance – Supporting your wellbeing is important to us.

Company-paid phone plan – Stay connected wherever work takes you.

Growth Mindset Budget – Dedicated funding for learning, development, conferences, or courses that help you keep growing.

Five weeks annual leave + your birthday off – Because taking time to recharge matters.

Paid parental leave – Supporting our people and their families through life's biggest moments.

A genuinely great team – From team lunches and social events to global get-togethers, we enjoy celebrating wins and staying connected across our offices.