Safety and Compliance Officer

National Heavy Vehicle Regulator; Queanbeyan-Palerang; On-site; AUD 85,000 - 110,000; Full time

Benefits offered by this job

Ongoing professional development

Rostered days off

Wellbeing programs including Fitness &

Novated lease

Job summary

National Heavy Vehicle Regulator in Queanbeyan, NSW is seeking a Safety and Compliance Officer. The role involves frontline compliance and enforcement activities, including vehicle inspections, education, and regulatory actions to improve road safety. The successful candidate will operate with autonomy within a defined work plan and travel regularly.

We offer professional development, rostered days off, wellbeing programs, and salary packaging options. Applications close 2 November.

Qualifications

• Demonstrated experience delivering high standard of customer service.
• Excellent interpersonal and communication skills across diverse audiences.
• Strong written communication and accurate record maintenance.
• Sound knowledge of road safety principles and regulatory expectations.
• Good professional judgement and ethical approach in regulatory work.

Responsibilities

• Ensure compliance with road transport laws through education and enforcement activities including vehicle inspections and investigations.
• Support enforcement actions using a range of sanctions and formal reports.
• Utilise compliance tools and equipment to record inspections and interdicts.
• Deliver thorough inspections using inspection equipment and IT tools.
• Engage with drivers in a respectful manner while promoting road safety and customer service.
• Keep up-to-date with evolving laws and operational procedures within the regulatory context.

Skills

Customer service

Interpersonal skills

Written communication

Record maintenance

Road safety

Professional judgement

Team player

Ethics

Tools

Microsoft Word

Outlook

Job description

National Heavy Vehicle Regulator – Queanbeyan NSW

3d ago , from National Heavy Vehicle Regulator

The National Heavy Vehicle Regulator (NHVR) commenced operations in 2013 as the national entity responsible for regulating all heavy vehicles with a gross vehicle mass over 4.5 tonnes.

Our Safety & Compliance Officers

The Safety and Compliance Officer undertakes high-quality frontline compliance and enforcement activities, including inspection of heavy and light vehicles, in accordance with legislation, state-wide strategies and Transport operational policies/procedures.

The Safety and Compliance Officer operates with autonomy within the context of their agreed work plan and makes decisions within the limits of delegated authority. The role defers to the relevant Principal Safety and Compliance Officer on issues that require a higher level of resolution or delegation.

Your role will include:

• Ensure compliance with relevant road transport laws, regulations and policies through education and enforcement activities including, but not limited to, vehicle roadworthiness inspections, compliance checks, accident investigation
• Contribute to effective Transport enforcement action by using judgement in applying a suite of sanctions including warnings, penalty notices, breach and investigation reports.
• Apply compliance technological tools and equipment to record vehicle intercepts and inspections, and to conduct compliance checks to ensure efficient and effective enforcement.
• Deliver high quality and thorough inspections through expert use of inspection equipment, information technology and computer software applications.
• Apply appropriate education and enforcement action during confrontational interactions with drivers to promote a high level of road safety and customer service in a regulatory environment.
• Maintain sound knowledge of rapidly evolving laws, regulations and operational procedures, and understand the strategic context in which inspectors operate.

Based in Queanbeyan,you will primarily engage in in Heavy Vehicle Inspection Scheme (HVIS) and Heavy Vehicle Safety Station (HVSS) activities, and occasionally On Road Enforcement (ORE) tasks. Travel is required regularly, including week-long stays.

Upon commencement you will start a comprehensive training program that involves practical, online and on the job training.

What’s on offer

• Ongoing professional development, support and training in a team environment
• Rostered days off and additional leave during the Christmas closure
• Access to wellbeing programs including Fitness Passport and discounted health insurance
• Access to salary packaging including novated lease

About you

As a Safety and Compliance Officer you will have:

• Flexibility to work varying shift times and weekends, and undertake travel
• Demonstrated experience in delivering a high standard of customer service
• Excellent interpersonal skills where you can foster effective working relationships
• Great written communication and record maintenance skills
• Demonstrated commitment and passion for road safety
• Established computer skills – including experience with Microsoft Word and Outlook
• High level of ethics and a pragmatic approach; familiar with exercising professional judgement and can provide effective conflict management
• Growth mindset and team player attitude
• Experience in working with a range of policies and procedures

Applications close 2 November at 5:00pm.

Applications may close earlier than this date if suitable candidate/s are identified prior.

For any further information visit and to view the position description, please visit our website - https://www.nhvr.gov.au/.

If you have any questions please don’t hesitate to contact the NHVR recruitment team on ***********@nhvr.gov.au.

We are committed to being an inclusive, diverse and flexible workplace where differences are valued. We welcome applications from people of all backgrounds, experience and abilities.