SA360 Specialist, Google Customer Solutions

Google LLC; Sydney; Sur place; AUD 150 000 - 190 000; Plein temps

Résumé du poste

Google LLC is seeking a SA360 Specialist for Google Customer Solutions in Sydney, Australia. You will leverage Search Ads 360 to drive client growth, articulate solutions, and collaborate with cross-functional teams to optimize campaign performance.

The role emphasizes strong communication, partner engagement, and a deep understanding of digital advertising platforms to maximize customer success across SMBs and broader audiences.

Qualifications

• Bachelor's degree or equivalent practical experience.
• 5 years of experience in digital media or digital marketing campaigns.
• 4 years of experience in a client-facing role with partners across multiple levels.

Responsabilités

• Articulate how customers and partners can use Google's Search Ads 360 platform to identify needs, solve problems, and drive growth for customers and Google.
• Optimize the adoption and usage of Search Ads 360 across the customer portfolio and meet business growth goals.
• Engage with Search Ads 360 customers and provide advanced solutions involving Tech and Ads, e.g. integrating their Search efforts with Business data to inform Marketing strategy.
• Structure proposals, work with internal support functions and discuss agreements for Search Ads 360.
• Partner with cross-functional teams including Customer Sales Sectors, Product Management, Engineering, and Technical Support to drive feature prioritization and issue resolution to enable client success.

Connaissances

Digital marketing

Client-facing

Campaign measurement

Formation

Bachelor's degree or equivalent practical experience

Outils

Search Ads 360

Description du poste

SA360 Specialist, Google Customer Solutions

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corporate_fare Google place Sydney NSW, Australia

X At Google, we have a vision of empowerment and equitable opportunity for all Aboriginal and Torres Strait Islander peoples and commit to building reconciliation through Google’s technology, platforms and people and we welcome Indigenous applicants. Please see our Reconciliation Action Plan for more information.

• Bachelor's degree or equivalent practical experience.
  
• 5 years of experience working with digital media or digital marketing/advertising solutions, implementing and measuring digital advertising campaigns, and providing client solutions.
  
• 4 years of experience in a client-facing role working with partners across multiple levels.
  

Preferred qualifications:

• Experience with the Search Ads 360, media programmatic buying, or a related Search Engine Marketing (SEM) ad technology platform for campaign management and media optimization.
• Experience with building and managing partnerships with media agencies and institutions.
• Experience with business or account management in online advertising.
• Ability to understand technical concepts and communicate them to a non-technical audience.

About the job

Businesses of all shapes and sizes rely on Google’s unparalleled advertising solutions to help them grow in today's dynamic marketing environment. You bring a passion for sales, knowledge of online media, and commitment to maximize customer success. You act like an owner, move with velocity through change, finding innovative and strategic ways to consistently deliver extraordinary and incremental outcomes for both Google and the customers. You build trusted relationships with customers, uncovering their business needs and translating them into powerful solutions to achieve their most ambitious goals. You achieve as a team with sellers, shape the future of advertising in the AI-era, and make a real impact on the millions of companies and billions of users that trust Google with their most important goals.Google Customer Solutions (GCS) sales teams are trusted advisors and competitive sellers who maintain a relentless focus on customer success by bringing the best Google has to offer to small- and medium-sized businesses (SMBs), which are the backbone of our communities. As a member of our team, you’ll have the opportunity to work with company owners and make a real difference in their businesses by helping them grow. Together, we help shape the future of innovation for customers, partners, and sellers...and we have fun doing it.

About the job

Businesses of all shapes and sizes rely on Google’s unparalleled advertising solutions to help them grow in today's dynamic marketing environment. You bring a passion for sales, knowledge of online media, and commitment to maximize customer success. You act like an owner, move with velocity through change, finding innovative and strategic ways to consistently deliver extraordinary and incremental outcomes for both Google and the customers. You build trusted relationships with customers, uncovering their business needs and translating them into powerful solutions to achieve their most ambitious goals. You achieve as a team with sellers, shape the future of advertising in the AI-era, and make a real impact on the millions of companies and billions of users that trust Google with their most important goals.Google Customer Solutions (GCS) sales teams are trusted advisors and competitive sellers who maintain a relentless focus on customer success by bringing the best Google has to offer to small- and medium-sized businesses (SMBs), which are the backbone of our communities. As a member of our team, you’ll have the opportunity to work with company owners and make a real difference in their businesses by helping them grow. Together, we help shape the future of innovation for customers, partners, and sellers...and we have fun doing it.

Responsibilities

• Articulate how customers and partners can use Google's Search Ads 360 platform, services, and solutions to identify needs, solve problems, and drive growth for customers and Google.
• Optimize the adoption and usage of Search Ads 360 across the customer portfolio and meet business growth goals.
• Engage with Search Ads 360 customers and provide advanced solutions involving Tech and Ads, for example integrating their Search efforts with Business data to bring more relevant information to their Marketing strategy.
• Structure proposals, work with internal support functions and discuss agreements for Search Ads 360.
• Partner with cross-functional teams including Customer Sales Sectors, Product Management, Engineering, and Technical Support to drive feature prioritization and issue resolution to enable client success.

Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google's EEO Policy , Know your rights: workplace discrimination is illegal , Belonging at Google , and How we hire .

Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.

Equity is granted exclusively and discretionarily by Alphabet Inc. on the basis of an agreement concluded between you and Alphabet Inc. Alphabet Inc. is your sole contractual partner with respect to equity grants. GSU grants are not guaranteed, are discretionary, are subject to approval by the Alphabet Inc. board of directors or its delegate, the terms of the relevant Alphabet Inc. stock plan, and your grant agreement. They have no impact on statutory payments. Current or past grants do not confer an acquired right.