RV Rental & Sales Experience Specialist

Indie Campers; Western Australia; On-site; AUD 60,000 - 90,000; Full time

Benefits offered by this job

Competitive compensation

Commission opportunities

Sales training

Career growth

Travel benefits

Multicultural environment

Job summary

Indie Campers is seeking a Rental Service Agent in Australia to deliver exceptional customer experiences across rentals and on-site RV sales demonstrations. You will manage check-ins, demos, and lead follow-ups, while ensuring accurate documentation and smooth handovers to drive conversions.

Ideal candidates have 1–3 years in relevant settings, strong communication, a technical understanding of RV systems, and a flexible, service-driven mindset.

Qualifications

• Must have: 1–3 years in customer service, sales, hospitality, rental, or automotive environments.
• Must have: Strong communication and customer engagement skills.
• Must have: Ability to understand and explain technical RV/vehicle systems.
• Must have: Hands-on, adaptable, solution-oriented under pressure.
• Must have: Driving Licence required.
• Must have: English and local-language proficiency (if applicable).

Responsibilities

• Customer Service & Operations: Check-ins/check-outs, briefings, ongoing rental support; handle service recovery and emergencies with empathy.
• Sales Demonstrations & Customer Engagement: Prepare and perform RV demos, showcase features and customer needs; ensure smooth handovers and documentation.
• Sales Conversion & Lead Management: Track leads, demos, and follow-ups in CRM; convert rental customers into sales opportunities and support targets.
• Product Knowledge & Technical Support: Maintain knowledge of Indie Campers RV models and perform basic system demos; troubleshoot and escalate issues as needed.

Skills

Customer service

Sales

Communication skills

Driving licence

Job description

Indie Campers is seeking a Rental Service Agent in Australia to deliver exceptional customer experiences across rentals and on-site RV sales demonstrations. You will manage check-ins, demos, and lead follow-ups, while ensuring accurate documentation and smooth handovers to drive conversions.

Ideal candidates have 1–3 years in relevant settings, strong communication, a technical understanding of RV systems, and a flexible, service-driven mindset.