RSA-Certified F&B Attendant – Guest-Focused & Perks

endeavour group careers; Melbourne; On-site; AUD 30,000 - 39,000; Part time

Benefits offered by this job

Discount card for ALH Hotels & brands

Woolworths/BIG W discounts

Endeavour Wellbeing Support (EAP)

Job summary

Endeavour Group’s Eltham Hotel is seeking a friendly Food & Beverage Attendant for casual shifts. You will be the welcoming face on the floor, helping guests choose meals and drinks, and delivering excellent service from the first pour to the last call.

You’ll engage with guests to create memorable experiences, work as part of a team, and support the gaming and wagering team where applicable. RSA certification and flexible availability are essential.

Qualifications

• Must be able to perform physical tasks safely (manual handling, lifting).
• Current RSA certificate is required.
• Flexible availability is needed to cover casual shifts.
• Gaming experience or willingness to learn is an asset.

Responsibilities

• Be the face of the floor, connecting with guests to ensure a memorable visit.
• Recommend meals or drinks to guests to enhance their experience.
• Deliver top-notch customer service across all guest interactions.
• Support the gaming and wagering team when needed and legally able.

Skills

People person

Customer service

Team player

Flexible availability

Education

RSA certificate

Job description

Endeavour Group’s Eltham Hotel is seeking a friendly Food & Beverage Attendant for casual shifts. You will be the welcoming face on the floor, helping guests choose meals and drinks, and delivering excellent service from the first pour to the last call.

You’ll engage with guests to create memorable experiences, work as part of a team, and support the gaming and wagering team where applicable. RSA certification and flexible availability are essential.