Guest Experience: Gaming Attendant | RSA Certified

Endeavourgroupcareers; Melbourne; On-site; AUD 30,000 - 41,000; Full time

Benefits offered by this job

Discount card

Wellbeing services

Learning & development opportunities

Job summary

Endeavour Group’s Eltham Hotel is seeking a proactive Gaming Attendant to welcome guests with warm, authentic service while upholding Responsible Service of Alcohol and gaming regulations. This hands-on role involves physical tasks and a friendly, team‑oriented approach.

You will handle payouts and cash in line with hotel policies, and flexibly cover day, evening and weekend shifts to maintain a safe, sociable atmosphere for customers and colleagues.

Qualifications

• Must hold current RSA and RCG/RSG qualifications.

Responsibilities

• Actively engage with guests by delivering warm, authentic service.
• Contribute to a culture of safety and compliance with RSA and gaming regulations.
• Complete machine payouts and cash handling in accordance with hotel policies.

Skills

RSA

RCG/RCG qualifications

Customer service

Communication

Job description

Endeavour Group’s Eltham Hotel is seeking a proactive Gaming Attendant to welcome guests with warm, authentic service while upholding Responsible Service of Alcohol and gaming regulations. This hands-on role involves physical tasks and a friendly, team‑oriented approach.

You will handle payouts and cash in line with hotel policies, and flexibly cover day, evening and weekend shifts to maintain a safe, sociable atmosphere for customers and colleagues.