Roster Coordinator

Allambi Care; Newcastle-Maitland; On-site; AUD 70,000 - 90,000; Full time

Benefits offered by this job

Full-time employment

Salary packaging

4 weeks annual leave

Roster day off monthly

Mon-Fri work week

Job summary

Allambi Care in Newcastle is seeking a front-of-house Rostering Officer to provide and implement high-standard rostering and scheduling services for youth and disability support staff, in line with the SCHADS award. You will liaise with People, Support and Culture and other departments to ensure staffing needs are met.

This full-time, Monday to Friday role requires experience in rostering, strong planning and IT skills (EmpLive rostering software; Microsoft Office).

Qualifications

• 2 years knowledge and experience in rostering and/or administrative functions.
• Intermediate skills in Microsoft Office Programs (Outlook, Teams and Excel).
• Tertiary qualifications in human resource management or related discipline, or aspirations towards.
• Experience in rostering software and staff liaison.

Responsibilities

• Implement, monitor and maintain day to day rostering requirements in accordance with the SCHADS Award and Allambi Care policies and procedures.
• Liaise with People, Support and Culture (PS&C), PS&C Officers, Director and Executive Officer on staffing needs.
• Provide recommendations to the PS&C Officers, Directors and Managers regarding leave.
• Identify recruitment needs and staffing issues to People, Support and Culture Manager.
• Document relevant performance feedback on staff to People, Support and Culture Department.
• Address and manage overtime and absenteeism issues.
• Liaise with Operations regarding changes or requirements relating to rostering, and participate in regular meetings to pre-plan rostering needs accordingly.
• Allocate staff resources effectively, in relation to teams, shift swaps, leave, training and workers compensation.
• Utilise Rostering Software Program – EmpLive Website.
• Utilise Microsoft office applications – word processing, spreadsheet, internet and emailing.
• Develop rosters for Part Time and Casual Youth and Disability Support Workers.
• Prepare notifications to staff regarding rostering matters.
• Identify and apply opportunities for continuous improvement within rostering.
• Develop effective working relationships with frontline staff.

Skills

Rostering

Administration

Time management

Communication

Education

Human Resource Management (degree)

Tools

EmpLive Rostering

Microsoft Office

Outlook

Teams

Excel

Job description

This position is part of the Allambi People Support and Culture team, and is pivotal in providing front of house support to the youth worker population, in providing and implementing staff and placement rosters inline with the SCHADS award.

This position will also liaise with operational departments who support the young people in Allambi's care. The suitable applicant will find it easy to develop and maintain staff relationships, and have excellent planning and organisation skills using the microsoft office suite, and Emplive Rostering software.

Applications close 5pm Wednesday 30/9/2026

Objective

To provide and implement a high standard of rostering and scheduling services, a staff liaison to ensure the efficient and effective support to Allambi Care and Stakeholders.

Primary duties and responsibilities;

• Implement, monitor and maintain day to day rostering requirements in accordance with the SCHADS Award and Allambi Care policies and procedures
• Liaise with People, Support and Culture (PS&C), PS&C Officers, Director and Executive Officer on staffing needs
• Provide recommendations to the PS&C Officers, Directors and Managers regarding leave
• Identify recruitment needs and staffing issues to People, Support and Culture Manager
• Document relevant performance feedback on staff to People, Support and Culture Department
• Address and manage overtime and absenteeism issues
• Liaise with Operations regarding changes or requirements relating to rostering, and participate in regular meetings to pre-plan rostering needs accordingly.
• Allocate staff resources effectively, in relation to teams, shift swaps, leave, training and workers compensation
• Utilise Rostering Software Program – EmpLive Website
• Utilise Microsoft office applications – word processing, spreadsheet, internet and emailing
• Develop rosters for Part Time and Casual Youth and Disability Support Workers
• Prepare notifications to staff regarding rostering matters
• Identify and apply opportunities for continuous improvement within rostering
• Develop effective working relationships with frontline staff.
• Perform data entry ensuring accuracy and conciseness
• Work both independently and as part of a team
• Communicate effectively and in a timely fashion to stakeholders via written, technological, oral and interpersonal avenues
• Prioritise, organise and complete set tasks given according to demanding time lines
• Possess knowledge of People, Support and Culture policies and principles
• Possess knowledge of Allambi Care policies and procedures
• 2 years knowledge and experience in rostering and/or administrative functions
• Intermediate skills in Microsoft Office Programs (Outlook, Teams and Excel)
• Demonstrated ability to work effectively in a team environment
• Demonstrated excellent time management and organisational skills and an ability prioritise work tasks
• Ability to work to a deadline
• Well-developed communication skills (written, verbal and listening) including high level telephone techniques in order to liaise effectively with staff and clients.
• Tertiary qualifications in human resource management or related discipline, or aspirations towards.
• Experience within a human resource environment
• Experience in scheduling or rostering with staff and client liaison.
• Experience in Rostering Software

Must have these documents if successful

• Current Working with Children Check (for paid employment - can be obtained viahttps://www.service.nsw.gov.au/transaction/apply-working-children-check)
• Current NDIS Worker Check: (can be obtained viahttps://www.service.nsw.gov.au/transaction/ndiswc-apply)
• Current First Aid Certificate (Provide First Aid; Course Code HLTAID003 or HLTAID011)
• National Police Check (this must be obtained viahttps://www.employmentscreeninggroup.com/au/allambi/)
• Certificate of Completion: NDIS Worker Orientation Module (can be accessed via:https://training.ndiscommission.gov.au/)
• Willingness to participate in pre-employment medical checks
• Two professional references

What is on offer?

• Full Time Employment.
• Salary Packaging (Salary Sacrifice for duration of contract)
• 4 Weeks Annual Leave per year
• 1 Roster Day Off a month
• Monday - Friday work week. (Generally 8:30am - 5pm)

If you meet the above criteria and you’re interested in contributing to an organisation that values the highest level of quality in everything it sets out to achieve, we want to hear from you!

Allambi Care is an Equal Employment Opportunity (EEO) employer and welcomes applications from people from Aboriginal and Torres Strait Islander, Culturally and Linguistically Diverse (CALD) backgrounds as well as People With a Disability.