Rope Access Ops Lead — Path to Head of Operations

Rope Access Technicians; Gold Coast City; On-site; AUD 95,000 - 110,000; Full time

Benefits offered by this job

Relocation assistance

Company vehicle

Professional development

Job summary

Rope Access Technicians on the Gold Coast is seeking a capable Operations Co-ordinator with a clear pathway to Operations Manager. You will lead rope access crews, manage projects and coordinate teams on site, progressing toward broader leadership responsibilities within 3–9 months.

Initially, you’ll work with the current Ops Manager, develop our systems, and advance to independent leadership as projects grow. This is a hands-on, demanding role with real growth opportunities.

Qualifications

• Hands-on rope access experience is essential.
• Proven leadership or project management experience.
• Strong organisational and communication skills.

Responsibilities

• Coordinating technicians, supervisors, trades and resources across multiple projects.
• Managing weather interruptions, crew changes, access issues and equipment requirements.
• Ensuring projects are completed safely, on time and within budget.
• Being a reliable point of contact for site crews and clients.
• Maintaining client communication, managing expectations and resolving issues.
• Supporting supervisors and technicians to uphold safety and quality standards.
• Planning and preparing handovers, resource allocation and project start-up.
• Learning and improving our processes and systems.

Skills

Leadership

Scheduling

Decision making

People management

Rope access operations

Tools

JGID

HubSpot

Google Workspace

Scheduling software

Job description

Rope Access Technicians on the Gold Coast is seeking a capable Operations Co-ordinator with a clear pathway to Operations Manager. You will lead rope access crews, manage projects and coordinate teams on site, progressing toward broader leadership responsibilities within 3–9 months.

Initially, you’ll work with the current Ops Manager, develop our systems, and advance to independent leadership as projects grow. This is a hands-on, demanding role with real growth opportunities.