RLHF Strategist Expert (AI Community)

Telus Digital AI Solution; Australia; Remote; AUD 40,000 - 100,000; Full time

Benefits offered by this job

Remote work

Global community

Flexible engagement

Competitive pay

Job summary

TELUS Digital invites you to join its AI Community as an independent contractor. You will design evaluation rubrics, audit annotations, and address model hallucinations while collaborating with stakeholders. Remote work offered across global teams.

We value native language skills, strong writing, and logical reasoning. Compensation ranges from $20 to $50 USD per hour, with project-based terms and flexible engagement. Apply to contribute to cutting-edge AI research and deployment.

Qualifications

• Bachelor’s Degree required in Technical (CS/AI/Data Science) or Humanities.
• English Proficiency: Minimum B1 (Intermediate).
• Language: Native-level fluency in at least one language.
• Skills: Exceptional writing and logic-based decision-making.

Responsibilities

• Conceptualize and draft multi-dimensional grading rubrics for AI responses.
• Lead quality-assurance audits for large-scale annotation projects.
• Investigate hallucinations and logical fallacies in model outputs and develop mitigation strategies.
• Interface with project stakeholders to define the Ideal Response Profile for specific domains.

Skills

Exceptional writing

Logic-based decision-making

English proficiency (B1+)

Native language fluency

Education

Bachelor's Degree (Technical or Humanities)

Job description

At TELUS Digital, we use Reinforcement Learning from Human Feedback (RLHF) to align AI with human values, and in this role, you act as our “Logical Compass.” We believe that AI should be helpful, honest, and harmless; you are the one who designs the strategies and rubrics to make that a reality. You will teach AI how to reason and how to maintain a consistent, helpful persona across different cultural contexts. At TELUS, you aren’t just ranking data; you are defining the ethics of tomorrow’s AI.

Key Responsibilities:

• Conceptualize and draft multi-dimensional grading rubrics that evaluate AI responses for tone, logic, and instructional following.
• Lead quality-assurance audits for large-scale annotation projects, ensuring the human-feedback loop is optimized for model learning.
• Investigate complex “hallucinations” and logical fallacies in model outputs, developing prompt-engineering strategies to mitigate them.
• Interface with project stakeholders to define the “Ideal Response Profile” for specific industries or user personas.

Qualification path

Mandatory Qualifications:

• Education: Minimum of a Bachelor’s Degree (Technical (CS, AI, Data Science) or Humanities.
• English Proficiency: Minimum B1 (Intermediate) level English to draft project rubrics.
• Language: Native-level fluency in at least one language.
• Skills: Exceptional writing and logic-based decision-making.

Assessment:

In order to be hired into our community, you’ll go through a subject-specific qualification exam that will determine your suitability for the position and complete ID verification.

Payment:

Currently, pay rates for experts range from $20 – $50 USD per hour

Our Payment terms are defined for each project.

Why Join the TELUS Digital AI Community:

• Community Connection: Work remotely as part of a 1M+ diverse global AI Community of contributors and experts.
• Impactful Expertise: Use your native language and academic degree to shape real-world AI systems and products used by millions every day.
• Hands-on Innovation: Gain experience in the latest AI research, evaluation, and fine-tuning methodologies.
• Global Collaboration: Collaborate with a network of specialists across 20+ domains and 500+ languages and dialects.
• Flexible Engagement: Manage your own schedule while making a meaningful impact on the future of technology.

TELUS Digital AI Community

Our global AI Community is a vibrant network of more than one million contributors from diverse backgrounds who help customers collect, enhance, train, translate, and localize content to build better AI models. Become part of our growing community and contribute to the development of innovative AI technologies used by some of the world’s largest brands.

Independent Contractor Relationship

This opportunity is offered on an independent contractor basis. Contributors have the flexibility to choose when and how much they work, subject to project availability and quality requirements. This opportunity is not and should not be construed as creating an employment relationship with TELUS Digital.