Risk and Quality Manager

Sharp & Carter; City of Melbourne; Hybrid; AUD 125,000 - 135,000; Full time

Benefits offered by this job

Salary to AUD 130K + Super + Salary包装

2 days from home (hybrid)

Job summary

Sharp & Carter is seeking a Risk & Quality Manager to drive governance, quality assurance and continuous improvement across multiple programs. Based in Hawthorn, Melbourne, the role operates within a hybrid structure with two days from home and requires strategic leadership alongside hands-on delivery.

You will identify risks, enhance quality performance, ensure regulatory compliance and report to senior stakeholders, shaping enterprise-wide risk and quality frameworks.

Qualifications

• Bachelor's degree in a risk, quality, governance or related field.
• Experience in regulated public sector, healthcare or local government.
• Experience leading audits, investigations and ci initiatives.
• CRM or QMS knowledge is advantageous.

Responsibilities

• Develop and implement risk management frameworks and policies across projects.
• Identify, assess and mitigate organisational and project risks.
• Conduct quality audits and compliance reviews against standards.
• Present risk, compliance and quality reports to leadership.
• Lead risk and quality improvement workshops.
• Promote a culture of continuous improvement.
• Lead investigations into quality issues and drive corrective actions.
• Monitor industry trends and regulatory changes for compliance.

Skills

Risk management

Quality assurance

Governance

Stakeholder engagement

Auditing

Regulatory compliance

Data analysis

Education

Bachelor's degree in Risk Management, Quality Assurance, Public Administration, Business, Health, Governance or related discipline

Tools

Risk management systems

Quality frameworks

Reporting tools

Job description

Risk & Quality Manager | Drive Governance, Quality & Continuous Improvement

Full time Permanent | Hawthorn, Melbourne | Hybrid working structure (2 days from Home)

We're partnering with a respected organisation delivering complex projects and services that support government and community outcomes. As the Risk & Quality Manager, you'll play a critical role in ensuring robust governance, compliance, quality assurance and continuous improvement across the organisation.

This is an excellent opportunity for professionals who have built their careers in the public sector, local government, healthcare, community services, infrastructure, education, or other highly regulated environments and are looking to apply their expertise in a strategic leadership role.

About the Organisation

Our client is a well-established organisation operating within a highly regulated environment, delivering projects and services that require strong governance, accountability and compliance.

With a commitment to best practice, continuous improvement and operational excellence, they are seeking an experienced Risk & Quality Manager to strengthen and evolve their risk and quality frameworks.

About the Role

Based in Hawthorn, Victoria, this permanent full-time position will lead the development and implementation of risk management and quality assurance initiatives across multiple programs and projects.

You will work collaboratively with project teams, operational leaders and executive stakeholders to identify risks, improve quality performance, ensure compliance with regulatory requirements, and drive a culture of continuous improvement throughout the organisation.

This role is ideal for someone who enjoys balancing strategic oversight with hands‑on leadership and influencing positive organisational outcomes.

Key Responsibilities

• Develop and implement risk management frameworks, strategies and policies across projects and operational functions
• Identify, assess and mitigate organisational and project-related risks
• Conduct quality audits, assessments and compliance reviews to ensure adherence to internal standards and regulatory requirements
• Partner with project teams to identify risk factors and implement practical action plans
• Prepare and present risk, compliance and quality reports to senior leadership and key stakeholders
• Facilitate risk management and quality improvement workshops across the organisation
• Promote a culture of quality, accountability and continuous improvement
• Lead investigations into quality-related issues and implement appropriate corrective actions
• Monitor emerging industry trends, legislation and best practice frameworks to ensure ongoing compliance and effectiveness
• Support governance activities and contribute to organisational planning and decision‑making

About You

• Bachelor's degree in Risk Management, Quality Assurance, Public Administration, Business, Health, Governance or a related discipline
• Minimum 4 years' experience in Risk Management, Quality, Compliance or Governance
• Experience working within the public sector, healthcare, community services, local government, infrastructure, education or similar regulated environments
• Strong analytical skills with the ability to assess complex challenges and develop practical solutions
• Experience leading audits, investigations and continuous improvement initiatives
• Excellent communication and stakeholder engagement skills
• Strong organisational skills with the ability to manage multiple priorities and projects
• Experience using risk management systems, quality frameworks and reporting tools
• Relevant certifications such as CRM, Quality Management Systems (QMS), Governance or similar qualifications will be highly regarded

Benefits

• Permanent Full-Time Position | $130K + Super + Salary packagin
• Hawthorn Location | Hybrid working structure (2 days from Home)
• Strategic leadership opportunity with organisation-wide impact
• Collaborative and professional workplace culture
• Exposure to complex projects and diverse stakeholder groups
• Ongoing professional development and career growth
• Opportunity to shape and enhance enterprise-wide risk and quality frameworks