Revenue Process Lead

The Royal Women's Hospital; Melbourne; Hybrid; AUD 97,000 - 107,000; Full time

Benefits offered by this job

Salary packaging

Wellness program

Public transport nearby

Onsite facilities

Breastfeeding rooms & daycare

Mentoring & development

Five weeks annual leave

Flexible hybrid work

Job summary

The Royal Women’s Hospital in Parkville, Melbourne, is seeking a Revenue Process Lead to drive the development and improvement of revenue processes and chargeable patient initiatives across the organisation.

You will lead projects, ensure compliance with funding frameworks, and provide analysis, reporting and stakeholder engagement to support decision making.

Qualifications

• Experience within a comparable health service Revenue/Finance team.
• Proficiency in the use of iPM, PBRC or equivalent medical billing systems.
• Proven experience leading projects, driving change and delivering process improvements.

Responsibilities

• Providing specialised leadership in developing, implementing and improving revenue processes and chargeable patient initiatives.
• Leading revenue improvement projects and ensuring compliance with funding frameworks.
• Supporting decision making through analysis, reporting and stakeholder engagement.

Skills

Revenue/Finance experience

Project leadership

Process improvement

Tools

iPM

PBRC

Job description

Are you an existing employee of the Women’s? If so, please log into SuccessFactors from the intranet and select Home > Careers to apply and view all available roles, including internal-only roles.

• Full time, ongoing role
• Parkville location with flexible, hybrid working
• $96,570 - $106,759 + salary packaging + super + 5 weeks annual leave

The Royal Women’s Hospital is one of Australia’soldest and most distinguishedtertiary hospitals dedicated to improving the health and wellbeing of women and newborns, offering specialised services within maternity, neonatal and women’s health. Our goal is to be the best place to work, learn and contribute, and to provide exceptional experiences for our patients and consumers.

About the team

The Finance department brings a commercial perspective to business decision making and supports the Royal Women's business performance by providing the appropriate financial and business information and advice, as well as driving the organisation’s business risk management program.

The Revenue Operations team, within the Finance department, is responsible for the accurate collection and identification of patient classifications and the subsequent billing, sundry debtor billing, debtor follow up and reconciliation of this activity across the Royal Women’s Hospital. The team works cohesively to ensure a professional patient/client experience through the various revenue pathways utilising up to date data and processes whilst always being open to identify opportunities for improvement.

About the role

As an Revenue Process Lead you will provide specialised leadership in the development, implementation and continuous improvement of revenue processes and chargeable patient initiatives across the Royal Women's Hospital. You will ensure compliance with relevant legislative and funding frameworks, leads revenue improvement projects, and supports informed decision making through analysis, reporting and stakeholder engagement. As a senior member of the Revenue Operations team, you will contribute to operational leadership, supports organisational change and provides staffing backfill to maintain service continuity.

A regular day will see you:

• Providing support to the Revenue team through your subject and system expertise
• Identifying and leading process improvement and system enhancement initiatives
• Collaborating with the Manager Revenue Operations to provide expert advice on revenue, funding and compliance matters

About you

We are seeking a collaborative and proactive professional with strong analytical, communication and stakeholder engagement skills. You’ll thrive on solving problems, identifying opportunities for improvement, and translating complex information into practical solutions that deliver results.

You’ll bring with you:

• Experience within a comparable health service Revenue/Finance team.
• Proficiency in the use of iPM, PBRC or equivalent medical billing systems.
• Proven experience leading projects, driving change and delivering process improvements.

At the Women’s you will enjoy a culture that is collaborative, supportive and passionate about learning. We have a strong sense of purpose, and engage in meaningful work every day. We offer our people a range of rewarding benefits, including:

• Up to $11,660 in salary packaging benefits, for living expenses, meals and holiday accommodation
• A suite of wellness initiatives designed to support you, including discounted financial, lifestyle and health options, and a comprehensive wellbeing program
• Public transport options at our doorstep and end of trip facilities for cyclists
• Onsite post office, eateries, retail stores and library services
• Breastfeeding and pumping rooms, and a range of daycare centres nearby
• Mentoring, learning and career development opportunities
• Five weeks annual leave, 17.5% leave loading, monthly ADO’s and purchased leave options
• Flexible, hybrid working arrangements

Inclusion and belonging

The Women’s celebrates, values and supports a diverse and inclusive environment which reflects our vibrant community. We encourage applications from anyone identifying as Aboriginal and/or Torres Strait Islander. We also welcome anyone who identifies as LGBTQIA+, linguistically, culturally and/or gender diverse, people with disability, and people of any age to apply for our roles. We are committed to gender equity principles, and our people have an awareness of and sensitive approach to violence against women and family violence matters. We are proudly Breastfeeding Association accredited and, as a child safe organisation, have a strong commitment to child safety and wellbeing.

Should you need assistance or require any adjustments or accommodations to fully participate in the application or interview process, or if you require an accessible copy of the position description, you are most welcome to reach out to the contact person listed. We acknowledge that not all applicants will meet the full list of selection criteria outlined, and wherever possible we will consider applications where relevant experience can apply.

For a confidential discussion, please contact Grace Keenan on [phone] or [e-mail].