Retirement Village Leader & Community Builder

Australian Unity; North Shore; Sur place; AUD 120 000 - 170 000; Plein temps

Avantages offerts par ce poste

Bonus program

Wellbeing leave

Parental leave

Employee assistance

Learning access

Product discounts

Résumé du poste

Australian Unity is seeking a Retirement Community Manager for Heritage Hunters Hill. You will lead staff, services and facilities, ensuring high-quality delivery within budget, standards and our values.

Reporting to the Regional General Manager Retirement, you will build trusted relationships with residents, manage budgets and champion a customer-centred culture. You will promote the village within the local community, drive improvements and maintain accreditation, modelling our Bold, Warm and

Qualifications

• Minimum five years' management experience.
• Tertiary qualification in a related field.
• Understanding of retirement village legislation and guidelines.
• Financial management including budgeting and expense control.
• Experience in change management and leading teams.
• Strong computer literacy.

Responsabilités

• Resident relationship management: Meet resident needs within available resources and maintain accreditation.
• Financial management: Prepare and manage village budgets that comply with legislation and Residents Committee timelines.
• Fee for service revenue: Monitor monthly revenue against budget and implement strategies for shortfalls.
• Continuous improvement: Deliver updates to the Village Continuous Improvement Plan and targets.
• Community relations: Build local networks and promote the village and Australian Unity in the community.
• Leadership and people management: Lead and develop team members and manage FTE budgets.
• Customer orientation: Listen and respond to feedback to enhance resident value.
• Compliance, governance and WHS: Meet risk, compliance and OHS obligations and training.

Connaissances

Leadership

Financial mgmt

Change mgmt

People leadership

Customer focus

Formation

Tertiary qualification

Description du poste

Australian Unity is seeking a Retirement Community Manager for Heritage Hunters Hill. You will lead staff, services and facilities, ensuring high-quality delivery within budget, standards and our values.

Reporting to the Regional General Manager Retirement, you will build trusted relationships with residents, manage budgets and champion a customer-centred culture. You will promote the village within the local community, drive improvements and maintain accreditation, modelling our Bold, Warm and