Retail Tech & Sales Consultant — Flexible Hours

Telstra; Gold Coast City; On-site; AUD 66,000 - 81,000; Full time

Benefits offered by this job

30% Telstra discount

240+ brands & partners

16 weeks paid parental leave

Telstra Extra Day Off

Gender affirmation leave

Job summary

Telstra Retail is seeking a Full Time Customer Service & Sales Consultant at RUNAWAY BAY. You will assist customers with product selection, service activation, and basic troubleshooting, while delivering excellent service and maintaining Telstra standards.

Join a recognizable Aussie brand with strong career growth, flexible hours, and extensive employee benefits including parental leave and discount programs. Prior retail experience is valued but not mandatory.

Qualifications

• Strong communication skills and customer-focused mindset.
• Ability to understand customer needs and offer suitable solutions.
• Desire to learn, adapt, and grow in a retail environment.

Responsibilities

• Assist customers with product selection and service activation.
• Provide frontline support and troubleshoot basic issues.
• Achieve and exceed sales targets and KPIs through consultative selling.
• Collaborate with team to create a welcoming store environment.

Skills

Communication skills

Solution oriented

Sales mindset

Learning mindset

Resilience

Customer facing experience

Job description

Telstra Retail is seeking a Full Time Customer Service & Sales Consultant at RUNAWAY BAY. You will assist customers with product selection, service activation, and basic troubleshooting, while delivering excellent service and maintaining Telstra standards.

Join a recognizable Aussie brand with strong career growth, flexible hours, and extensive employee benefits including parental leave and discount programs. Prior retail experience is valued but not mandatory.