Retail Tech Advocate & Staff Trainer

Apple Inc.; Brisbane; On-site; AUD 42,000 - 64,000; Full time

Job summary

Apple Inc. is hiring for a Sales - Community Specialist to grow Apple products and services across partner stores in Queensland. You will engage customers with demonstrations, train staff, and ensure merchandising standards are met to ensure a premium Apple experience.

The role is based in multiple locations across QLD, with full-time or part-time schedules. You will be a salesperson, leader and influencer within the partner stores, delivering exceptional customer service and product knowledge.

Qualifications

• For full-timers, availability to work on a regular schedule of Wednesdays to Sundays (inclusive of both Saturday and Sunday) at our partner stores, and reliably attend work as scheduled.
• For part-timers, availability Thursdays to Sundays (inclusive of both Saturday and Sunday).
• Strong communication and the ability to engage customers and partner staff to drive Apple product knowledge and sales.

Responsibilities

• Engage with Authorised Apple Resellers to accelerate sales of Apple’s product and service ecosystem within their store environment.
• Speak directly to customers, delivering knowledge and value to help them choose solutions that fit their needs.
• Educate and empower store staff to stay knowledgeable on Apple products and services, deliver exceptional customer experiences, and build brand advocates.
• Increase sales and provide outstanding customer service while delivering individual and group product demonstrations and helping customers set up new Apple products.
• Ensure Apple’s fixtures and merchandising elements are up to date and maintained according to Apple’s standards.

Job description

Apple Inc. is hiring for a Sales - Community Specialist to grow Apple products and services across partner stores in Queensland. You will engage customers with demonstrations, train staff, and ensure merchandising standards are met to ensure a premium Apple experience.

The role is based in multiple locations across QLD, with full-time or part-time schedules. You will be a salesperson, leader and influencer within the partner stores, delivering exceptional customer service and product knowledge.