Tech Brand Advocate & Store Coach (Sales & Training)

Apple, Inc.; Gold Coast City; On-site; AUD 50,000 - 70,000; Full time

Job summary

Apple Inc. in Australia seeks a customer-focused retail ambassador to grow Apple products and services through our partner stores.

You will engage customers, deliver product demonstrations, and train partner staff while ensuring merchandising standards are met.

Roles include full-time (38 hours weekly, Wed–Sun) in Maroochydore or part-time (~29 hours weekly, Thurs–Sun) in Loganholme, Robina, Broadbeach. Apple promotes inclusion and accessibility.

Qualifications

• Willing to work a regular retail schedule at partner stores.
• Willing to work across multiple store locations as required.

Responsibilities

• Engage with Authorized Apple Resellers to drive sales within store environments.
• Speak directly to customers, providing knowledge to help informed choices.
• Educate and empower store staff to stay knowledgeable on Apple products and services.
• Deliver product demonstrations and help customers set up their Apple products.
• Ensure fixtures and merchandising meet Apple’s standards.

Skills

Customer service

Communication

Team training

Sales

Job description

Apple Inc. in Australia seeks a customer-focused retail ambassador to grow Apple products and services through our partner stores.

You will engage customers, deliver product demonstrations, and train partner staff while ensuring merchandising standards are met.

Roles include full-time (38 hours weekly, Wed–Sun) in Maroochydore or part-time (~29 hours weekly, Thurs–Sun) in Loganholme, Robina, Broadbeach. Apple promotes inclusion and accessibility.