Retail Team Member - Customer-First & Growth Ready

Universal Store; Gold Coast City; On-site; AUD 42,000 - 54,000; Full time

Job summary

Universal Store on the Gold Coast is recruiting passionate, customer-first team members to join our store. If you enjoy working with people in a fast-paced retail environment and delivering exceptional service, we want to hear from you.

You will help drive sales, maintain store presentation, support day-to-day operations, and contribute to a positive, high-performing team. We offer ongoing training, development, and a welcoming culture that values your contribution.

Qualifications

• Previous retail experience, ideally in fashion or customer-focused environments.
• Strong passion for customer service and sales.
• Excellent communication skills and ability to build rapport quickly.

Responsibilities

• Deliver exceptional customer service and create memorable in-store experiences.
• Build strong relationships with customers and develop a loyal client base.
• Contribute to achieving sales targets and store performance.
• Support day-to-day store operations, from stock room to shop floor.
• Maintain visual merchandising standards and store presentation.
• Work collaboratively as part of a positive and high-performing team.

Skills

Retail experience

Customer service

Communication

Rapport building

Flexible mindset

Proactive attitude

Job description

Universal Store on the Gold Coast is recruiting passionate, customer-first team members to join our store. If you enjoy working with people in a fast-paced retail environment and delivering exceptional service, we want to hear from you.

You will help drive sales, maintain store presentation, support day-to-day operations, and contribute to a positive, high-performing team. We offer ongoing training, development, and a welcoming culture that values your contribution.