Retail Team Member - Burdell

Ampol; Townsville City; On-site; AUD 29,000 - 34,000; Full time

Benefits offered by this job

Comprehensive training and support

Flexible rosters for work-life balance

Career growth opportunities

Career growth

Job summary

A leading Australian convenience retailer is seeking a Retail Team Member in Townsville City. This role involves delivering exceptional customer service, supporting daily store operations, and maintaining high safety standards. Candidates should have prior retail experience, strong communication skills, and flexibility to work various shifts. The company offers training, career growth opportunities, and a supportive work environment focused on diversity and inclusion. Additionally, they are recognized as an employer of choice for women.

Qualifications

• Previous retail or customer service experience preferred.
• Ability to operate POS and handle cash accurately.
• Strong communication and teamwork skills.
• Flexibility to work across a 7-day roster, including nights and weekends.

Responsibilities

• Deliver exceptional customer service to exceed expectations.
• Support the Store Manager in daily operations.
• Collaborate effectively with colleagues in a team environment.
• Maintain high standards of safety and accuracy.
• Be flexible to work weekends and overnight shifts when needed

Skills

Customer service

POS operation

Communication skills

Teamwork

Flexibility

Tools

POS system

Job description

Overview

Retail Team Member - Burdell at Ampol. Ampol is a leading Australian convenience retailer focused on making life easier for customers by delivering friendly, efficient service.

What You'll Do

As a Retail Team Member, you’ll contribute to keeping stores in top shape through effective merchandising, inventory management, and stock control. You’ll handle POS transactions and cash reconciliations, ensuring each shift ends accurately and securely.

Key Responsibilities

• Deliver exceptional customer service: Put customers first and exceed their expectations.
• Support the Store Manager: Use your retail experience to assist in daily operations.
• Thrive in a team environment: Collaborate effectively with colleagues.
• Attention to detail: Maintain high standards of safety and accuracy.
• Flexible availability: Be ready to work weekends and overnight shifts when needed.

What We Offer

• Comprehensive training and support
• Autonomy and ownership of your role
• Flexible rosters to support work-life balance
• Career growth opportunities within one of Australia’s largest retail networks

Qualifications

• Previous retail or customer service experience preferred
• Ability to operate POS and handle cash accurately
• Strong communication and teamwork skills
• Flexibility to work across a 7-day roster, including nights and weekends

Additional Information

Fuel your career with Ampol. To review current pay rates for all retail-related Team Member roles, visit the Fair Work site and view the Vehicle Repair, Services and Retail Award 2020.

We are proud to be recognised as an employer of choice for women and an award-winning employer brand.

We’re an equal opportunity workplace. We celebrate diversity and inclusion and welcome applications from people of all ages, cultural backgrounds, sexualities, and genders. Aboriginal and Torres Strait Islander peoples are encouraged to apply.