Retail Team Member: Customer Service & POS Pro

Ampol Limited; Melbourne; On-site; AUD 36,000 - 44,000; Part time

Benefits offered by this job

Comprehensive Training & Support

Autonomy & Ownership

Flexible Rosters

Career Growth Opportunities

Job summary

Ampol Limited in Melbourne is hiring a Retail Team Member to help keep stores well presented, manage stock, handle POS transactions, and perform cash reconciliations at the end of each shift.

This role emphasizes customer service, teamwork, safety standards, and flexibility to work weekends and overnights as needed. Training and career growth opportunities are offered within Australia’s large retail network.

Qualifications

• Previous retail or customer service experience preferred.
• Ability to operate POS and handle cash accurately.
• Strong communication and teamwork skills.
• Flexibility to work across a 7-day roster, with availability for over nights and weekends a must.

Responsibilities

• Deliver Exceptional Customer Service: Put customers first and exceed their expectations.
• Support the Store Manager: Use your retail experience to assist in daily operations.
• Thrive in a Team Environment: Collaborate effectively with your colleagues.
• Attention to Detail: Maintain high standards of safety and accuracy.
• Flexible Availability: Be ready to work weekends and overnight shifts when needed.

Skills

Customer service

POS operation

Cash handling

Teamwork

Job description

As one of Australia’s leading convenience retailers, Ampol is all about making life easier for our customers. Whether they’re fuelling up, grabbing essentials, or just stopping by, we’re here to make their experience smooth and pleasant. With a friendly smile and a warm greeting, we ensure our customers get exactly what they need, quickly and efficiently.

What You'll Do:

As a Retail Team Member, you’ll play a crucial role in keeping our stores in top shape through effective merchandising, inventory management, and stock control. Your skills will shine as you handle POS transactions and cash reconciliations, ensuring each shift ends accurately and securely.

Key Responsibilities:

• Deliver Exceptional Customer Service: Put customers first and exceed their expectations.
• Support the Store Manager: Use your retail experience to assist in daily operations.
• Thrive in a Team Environment: Collaborate effectively with your colleagues.
• Attention to Detail: Maintain high standards of safety and accuracy.
• Flexible Availability: Be ready to work weekends and overnight shifts when needed.

Qualifications:

• Previous retail or customer service experience preferred
• Ability to operate POS and handle cash accurately
• Strong communication and teamwork skills
• Flexibility to work across a 7-day roster, with availability for over nights and weekends a must.

What We Offer:

• Comprehensive Training & Support: We’re here to help you succeed.
• Autonomy & Ownership: Take pride in your role with the freedom to excel.
• Flexible Rosters: We accommodate your work-life balance.
• Career Growth Opportunities: Build your future with one of Australia’s largest retail networks.

Our Recruitment Process:If you’re a great fit, we’ll reach out to guide you through the next steps.

Fuel your career with Ampol! Apply Now!

To review our current payrates for all retail related Team Member roles, please visit Fair Workhttps://awards.fairwork.gov.au/MA000089.htmland view section 16 of the Vehicle Repair, Services and Retail Award 2020.

We are proud to be recognised as an employer of choice for women and are winners of an Employer Brand award through LinkedIn.

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