Retail Team Member

JB Hi-Fi; Sydney; On-site; AUD 45,000 - 70,000; Full time

Benefits offered by this job

Competitive remuneration

Generous sales commission

Career opportunities

Comprehensive training programs

Fantastic discounts

12 weeks paid parental leave

Hybrid working models

Employee Assistance Program

Workplace giving program

Commitment to sustainability

Job summary

An established industry player is seeking a Retail Team Member to join their dynamic team. In this exciting role, you will contribute to a high-performance culture by ensuring exceptional customer experiences across the store. You will assist in various areas, from customer-facing roles to back-of-house operations, while supporting stock delivery and merchandising efforts. This forward-thinking company values diversity and creativity, offering competitive remuneration, comprehensive training, and fantastic employee perks. If you are passionate about technology and customer service, this opportunity could be the perfect fit for you!

Qualifications

• Enthusiastic and motivated individual with a passion for home entertainment and technology.
• Strong customer focus and ability to communicate effectively with diverse groups.

Responsibilities

• Provide excellent customer service before, during, and after sales.
• Assist with merchandising and stock processing in the store.

Skills

Customer Service

Communication

Passion for Technology

Teamwork

Job description

At JB Hi-Fi, we’re more than just one of Australia’s largest and most trusted retailers – our team is passionate, knowledgeable, and down-to-earth; we work hard and love what we do. We help people with better ways to live, learn, work, and play, offering the latest in technology, consumer electronics, home entertainment, and appliances at great prices.

We offer unbeatable value, world-class brands and exceptional customer service across our 300+ store network, online, and in our commercial division, JB Hi-Fi Business.

JB Hi-Fi is the perfect place to power your career, and we’re excited to hear from you.

• Fast paced and exciting environment where diversity is celebrated, and creativity and ideas are valued.
• Competitive remuneration to recognise our team for their effort, which depending on the role, may include generous sales commission and other fantastic incentives to celebrate success.
• Access to exciting career opportunities and comprehensive training and development programs as part of the broader JB Hi-Fi Group (which includes JB Hi-Fi Australia, JB Hi-Fi New Zealand, The Good Guys and E&S Trading).
• Fantastic discounts across the JB Hi-Fi Group, including access to VIP supplier pricing and promotions.
• We offer 12 weeks paid parental leave for eligible primary carers (and a gift for new parents) and we embrace flexibility and offer hybrid working models for eligible roles.
• Our Employee Assistance Program (EAP) provides counselling and a wide array of other wellbeing resources for our team members and their families.
• Our Helping Hands workplace giving program has raised millions for our charity partners to support positive impact in the community.
• Demonstrating our commitment to sustainability, we are on track to reach our goal of net zero carbon emissions by 2030 and continue to improve the way we reduce, reuse, and recycle.

Job Description

As a Retail Team Member, you will have the opportunity to create, support, and contribute to a high performance culture, ensuring that great customer experience is enabled across the store, including:

• Helping across a number of areas within our stores from customer facing to our back of house
• Providing a high level of customer service standards including pre, during and post the sale
• Contributing to the JB Hi-Fi brand and store experience by assisting with merchandising of all products on the sales floor
• Supporting the efficient delivery and processing of stock into store, following store receiving processes

Qualifications

• You have a passion for home entertainment, music, movies, technology, appliances and/or games
• Enthusiastic, passionate and highly motivated
• Customer focus and result driven
• You will be able to communicate effectively with a diverse group of people

Additional Information

If you are interested in this exciting opportunity with us, please click apply and upload your CV. All applications are strictly confidential.

JB Hi-Fi Limited is an equal opportunity employer committed to providing a work environment that promotes diversity and inclusion. If this opportunity excites you (even if you feel that you don’t meet 100% of the criteria) – please don’t hesitate to apply!