Retail Team Member

Stratco; City Of Canning; On-site; AUD 50,000 - 70,000; Full time

Job summary

A leading home improvement retailer in Australia is seeking enthusiastic individuals to provide exceptional customer service in their Home Improvement Store. Responsibilities include assisting customers with product solutions, guiding them through the design process, and maintaining stock levels. Ideal candidates should have strong communication skills and a passion for customer satisfaction. Join us for a rewarding career path with opportunities for personal development and recognition.

Benefits

Health & Wellbeing Support

Career Development Opportunities

Employee Assistance Programme

Team Member Discounts

Qualifications

• Passion for customer service excellence.
• Strong communication and interpersonal skills.
• Ability to work enthusiastically in a fast-paced environment.
• Desirable previous design consulting or building experience.

Responsibilities

• Provide exceptional customer service in the Home Improvement Store.
• Assist customers with innovative solutions using products.
• Guide customers through the design process.
• Maintain store stock levels.

Skills

Customer service

Communication skills

Interpersonal skills

Attention to detail

Job description

Responsibilities

• Working in our Home Improvement Store, providing exceptional customer service and selling goods
• Assist customers to find innovative solutions using Stratco products and materials
• Guiding customers through the design process
• Maintaining store stock levels
• Participation in training and personal development sessions
• General housekeeping activities
• Adherence to Stratco safety and other policies
• Strict adherence to our critical safety rules and contributing to a safe working environment

About you

• A passion to deliver outstanding customer service
• Excellent communication, interpersonal and presentation skills
• Willingness to enhance the customer experience by working with enthusiasm and energy
• An eye for detail whilst working in a fast-paced environment
• A commitment to excellence and self-development
• Previous design consulting or building experience desirable, but not necessary (CAD skills an advantage)

Rewards & Benefits

Health & Wellbeing Support | Traineeship & Development Pathways | Career Development Opportunities | Support for Families | Recognition & Referral Programs | Team Member Discounts | Employee Assistance Programme

Our EVP

At Stratco, manufacturing is our foundation, but our people are our future. We empower our team to grow and succeed, within an inclusive and collaborative environment, where every individual matters, and innovation thrives. We are committed to offering fulfilling and rewarding career paths, ongoing learning and development, and recognition for outstanding service. Join us and build the future you’ve always envisaged, while redefining outdoor living and improving the lifestyles of our customers.

At Stratco, Safety is paramount, and we take every measure to ensure our team members ‘Return Home Safe’.

For more information about Stratco and our careers please visit – stratco.com.au/careers