Retail Team Leader: Assistant Store Manager for Growth & KPIs

QLD, Brisbane metro area, QLD; Brisbane; On-site; AUD 65,000 - 75,000; Full time

Benefits offered by this job

Staff discounts

Performance-based incentives

Job summary

Michael Hill Indooroopilly is seeking an Assistant Store Manager who loves delivering exceptional customer experiences and leading a high-performing team. The role focuses on achieving strong sales results and KPIs within a dynamic retail environment.

You will participate in Leadership Development and a structured 6-week stepping stones program with ongoing mentorship, building your leadership capabilities across a network of over 300 stores.

Qualifications

• Previous management experience with ability to lead, coach and inspire a team to achieve results.
• Customer-focused attitude and passion for celebrating milestones.
• Energetic, collaborative, and driven to succeed in sales and KPI’s.
• Confident in managing store operations and team performance.
• Available to work 38 hours per week – Monday to Thursday and Sunday.

Responsibilities

• Lead, coach and inspire the store team to achieve sales targets.
• Deliver exceptional customer experiences and ensure memorable moments.
• Oversee day-to-day store operations and team performance.
• Coordinate rosters and ensure effective shift coverage.

Skills

Leadership

Team coaching

Customer focus

Sales mindset

KPI driven

Job description

Michael Hill Indooroopilly is seeking an Assistant Store Manager who loves delivering exceptional customer experiences and leading a high-performing team. The role focuses on achieving strong sales results and KPIs within a dynamic retail environment.

You will participate in Leadership Development and a structured 6-week stepping stones program with ongoing mentorship, building your leadership capabilities across a network of over 300 stores.