Retail Team Leader — Assistant Store Manager

Mountain Warehouse; Sydney; On-site; AUD 70,000 - 95,000; Full time

Benefits offered by this job

Monthly Bonus Scheme

50% Colleague Discount across Mountain

Uniform allowance (twice yearly)

Colleague Referral Incentive

Length of service awards

Job summary

Mountain Warehouse is seeking an Assistant Store Manager for our store in Rouse Hill (RHI). You will partner with the Store Manager to lead a motivated, high‑performing team and drive daily operations while upholding the Mountain Warehouse brand.

You will train and develop the team, maintain product knowledge, and ensure outstanding customer service. You’ll monitor KPIs, manage stock, and support sales targets with a proactive approach to loss prevention and safety.

Qualifications

• Passionate about delivering outstanding customer experiences.
• Inspiring leader with a track record in retail management.
• Clear and confident communicator who engages with colleagues and customers.

Responsibilities

• Partner with the Store Manager to lead a motivated, engaged, high‑performing team.
• Foster a collaborative work environment and drive training and development.
• Ensure clear communication and alignment across the team and maintain product knowledge for superior service.
• Assist with day‑to‑day store operations, policy compliance, and visual merchandising standards.
• Contribute to achieving sales targets, monitor KPIs, manage stock levels, and implement loss‑prevention measures.
• Lead by example in delivering exceptional customer service and address feedback to build loyalty.

Job description

Mountain Warehouse is seeking an Assistant Store Manager for our store in Rouse Hill (RHI). You will partner with the Store Manager to lead a motivated, high‑performing team and drive daily operations while upholding the Mountain Warehouse brand.

You will train and develop the team, maintain product knowledge, and ensure outstanding customer service. You’ll monitor KPIs, manage stock, and support sales targets with a proactive approach to loss prevention and safety.