Assistant Store Manager — Retail Leadership & Bonus Perks

Animal; Sydney; On-site; AUD 60,000 - 80,000; Full time

Benefits offered by this job

Monthly Bonus Scheme

50% Colleague Discount across Mountain

Uniform allowance (twice yearly)

Generous Colleague Referral Incentive

Stable, supportive environment

Length of service awards

Job summary

Mountain Warehouse is seeking an Assistant Store Manager in Sydney to partner with the Store Manager and drive the store’s success. You will lead daily operations, coach a high-performing team, and uphold the Mountain Warehouse brand while delivering exceptional customer experiences.

Role focuses on leadership, operational excellence, sales performance, and a strong customer-first mindset. A permanent full-time position with opportunities for growth and a collaborative retail environment.

Responsibilities

• Lead a motivated, engaged, high-performing team with the Store Manager
• Foster a collaborative and supportive work environment and drive training and development
• Communicate clearly to ensure alignment and trust across the team, keep product knowledge up-to-date
• Assist with day-to-day store operations, maintain policies, health and safety standards
• Support in meeting sales targets and monitor KPIs to sustain store performance
• Oversee stock levels, replenishment and delivery management, implement loss prevention strategies
• Lead by example in delivering exceptional customer service and address feedback to build brand loyalty

Job description

Mountain Warehouse is seeking an Assistant Store Manager in Sydney to partner with the Store Manager and drive the store’s success. You will lead daily operations, coach a high-performing team, and uphold the Mountain Warehouse brand while delivering exceptional customer experiences.

Role focuses on leadership, operational excellence, sales performance, and a strong customer-first mindset. A permanent full-time position with opportunities for growth and a collaborative retail environment.