Retail Team Lead: Mentorship, Growth & Customer Focus

Baby Bunting Pty; Cairns Regional; Hybrid; AUD 65,000 - 80,000; Full time

Benefits offered by this job

Training pathways to support growth

Amazing team discounts

Paid parental leave

Employee Assistance Program

Competitive salary

Supportive team culture

Job summary

Baby Bunting Cairns is looking for an Assistant Store Manager to lead daily store operations, mentor the team, and ensure a supportive and memorable customer experience. You’ll work closely with the Store Manager to drive engagement and performance in a fast-paced, parent-focused environment.

You will steer sales initiatives, onboarding, training, stock management, and safety compliance while fostering a positive, collaborative culture across the store.

Qualifications

• 2–3 years of retail leadership experience (big box preferred or Store Manager from a smaller format).
• Strong communication skills and a collaborative mindset.
• A passion for mentoring and developing others.
• Proven success in achieving sales and performance targets.

Responsibilities

• Lead and support the store team to deliver exceptional customer experiences.
• Provide onboarding and training to teammates and foster empowerment.
• Oversee inventory, loss prevention, and collaboration with admin and warehouse.
• Promote OH&S standards and maintain a safe workplace for staff and customers.

Skills

Retail leadership

Customer service

Training & development

Sales targets

Job description

Baby Bunting Cairns is looking for an Assistant Store Manager to lead daily store operations, mentor the team, and ensure a supportive and memorable customer experience. You’ll work closely with the Store Manager to drive engagement and performance in a fast-paced, parent-focused environment.

You will steer sales initiatives, onboarding, training, stock management, and safety compliance while fostering a positive, collaborative culture across the store.