Retail Team Lead - Customer Experience & Merchandising

Bunnings Warehouse; Blacktown; On-site; AUD 36,000 - 48,000; Full time

Job summary

Bunnings Warehouse in Blacktown, NSW is seeking a Retail Supervisor to lead a store team and support the senior leadership in delivering excellent customer service. This full-time role offers an adult pay rate of $30.78 per hour for eligible staff, with opportunities to develop leadership skills in a busy retail environment.

You will mentor staff, manage stock and merchandising, and foster a positive customer experience across long retail hours.

Qualifications

• Experience supervising a team in a fast-paced environment.
• Strong customer service focus and leadership presence.
• Ability to coach and develop others.
• Attention to merchandising standards.

Responsibilities

• Lead by example, delivering friendly, helpful service to customers.
• Coach the team on appropriate service behaviours and performance.
• Onboard and train new team members with induction support.
• Maintain and enforce merchandising standards to meet business requirements.
• Manage and coordinate stock and ensure smooth in-store operations.

Job description

Bunnings Warehouse in Blacktown, NSW is seeking a Retail Supervisor to lead a store team and support the senior leadership in delivering excellent customer service. This full-time role offers an adult pay rate of $30.78 per hour for eligible staff, with opportunities to develop leadership skills in a busy retail environment.

You will mentor staff, manage stock and merchandising, and foster a positive customer experience across long retail hours.