Retail Supervisor & Visual Merchandiser: Lead Store

City Beach; Sunshine Coast Regional; On-site; AUD 52,000 - 65,000; Full time

Benefits offered by this job

40% team member discount

Employee Assistance Program

Studio Pilates Class Pass Discounts

Medibank health insurance discount

Gift Cards & milestone rewards

Job summary

City Beach Kawana is seeking a Retail Supervisor with Visual Merchandising responsibilities to lead daily store operations and deliver an exceptional customer experience. You will supervise store teams and collaborate with the leadership group to achieve key objectives.

You will demonstrate strong product knowledge, run shifts, handle cash, and ensure high standards of presentation and stock management across the store in a fast-paced environment.

Qualifications

• Minimum 2 years in a customer-service role.
• Operational supervision of a store is desirable.
• Retail visual merchandising experience is desirable.
• Strong focus on delivering outstanding customer service.
• Able to multi-task in a fast-paced environment.
• Energetic and personable approach to store operations.

Responsibilities

• Provide an exceptional customer experience and service.
• Ensure stores are open and ready to shop.
• Manage stock movement to reduce shrinkage and optimise sales.
• Maintain neat shopfloor and promotional setups.
• Lead shifts with feedback, support, and training for team members.
• Collaborate with store leadership to meet performance objectives and KSIs.

Skills

Customer Service

Store Supervision

Visual Merchandising

Stock Management

Cash Handling

Team Leadership

POS systems

Tools

POS systems

Job description

City Beach Kawana is seeking a Retail Supervisor with Visual Merchandising responsibilities to lead daily store operations and deliver an exceptional customer experience. You will supervise store teams and collaborate with the leadership group to achieve key objectives.

You will demonstrate strong product knowledge, run shifts, handle cash, and ensure high standards of presentation and stock management across the store in a fast-paced environment.