Retail Supervisor: Lead, Grow & Path to Store Ownership

Specsavers; Sydney; On-site; AUD 60,000 - 70,000; Full time

Benefits offered by this job

Pathway Program

Brand partnerships with Vivienne West?

Two free pairs of glasses per year

Birthday leave

Volunteer leave

Specsavers Perks App

Job summary

Specsavers is seeking a Supervisor in Sydney to lead store teams and support Retail Managers in daily operations. You will coach staff, deliver personalised customer service, and help drive success across optical and audiology services.

This full-time role targets leaders with retail background who can inspire teams, handle busy periods, and maintain Specsavers’ high standards while enabling growth opportunities within the Pathway Program.

Qualifications

• Retail leadership experience and ability to coach others.
• Strong problem-solving and quick thinking.
• Excellent communication and customer service skills.
• Ability to manage busy store environments.

Responsibilities

• Lead, coach, and develop team members to deliver exceptional service.
• Provide personalised care and expert advice to customers.
• Oversee day-to-day store operations and uphold Specsavers standards.
• Monitor performance and support improvements across optical and audiology services.

Skills

Leadership

Customer service

Retail experience

Problem solving

Communication

Job description

Specsavers is seeking a Supervisor in Sydney to lead store teams and support Retail Managers in daily operations. You will coach staff, deliver personalised customer service, and help drive success across optical and audiology services.

This full-time role targets leaders with retail background who can inspire teams, handle busy periods, and maintain Specsavers’ high standards while enabling growth opportunities within the Pathway Program.