Retail Supervisor

Bunnings Group; Toowoomba Regional; On-site; AUD 36,000 - 50,000; Full time

Benefits offered by this job

Team discount at Bunnings and Wesfarm

OnePass membership

100+ exclusive team member benefits

Paid parental leave

Festive gifts

Traveling store opportunities

Job summary

Bunnings is seeking a Retail Supervisor in Queensland to support the store's senior leadership, lead department teams, and ensure smooth operations. You will collaborate with colleagues to keep energy high and ensure daily workflows are efficient and effective.

You will inspire, coach and develop staff, facilitate onboarding, and uphold outstanding service and merchandising standards. The role offers an adult pay rate of AU$30.78 per hour and potential for career growth within the NATIONWIDE

Qualifications

• Experience supervising a team in a fast-paced retail environment.
• Ability to onboard and train new staff.
• Strong customer service focus and store experience.

Responsibilities

• Lead by example by demonstrating best service practices and support the team in providing friendly and helpful advice to customers.
• Coach the team through guidance on appropriate service behaviours.
• Help onboard and train new team members by providing training and induction support.
• Uphold merchandising standards to ensure all displays meet business requirements.
• Manage and coordinate stock effectively.

Skills

Team leadership

Customer service

Coaching

Job description

Join us and experience Bunnings from the other side of the counter! What’s in it for you when you’re part of our team:

• Team discount at Bunnings and other Wesfarmers brands including Kmart, Target and Officeworks to name a few


• Free standard OnePass membership


• Access to over 100+ exclusive team member benefits across health, shopping, travel and stay, wealth, work and leave


• 12 weeks paid parental leave, regardless of gender


• Fun stuff like annual festive gifts, discounted food and drinks at our Bunnings Cafe


• and travelling store team member opportunities

About the role:

As a Retail Supervisor at Bunnings, you'll be the go‑to and support for the store's senior leadership team. You'll keep the energy high and the workflow smooth in your designated department. By leading by example, you'll work with your team to ensure every day is a success and operations run like a well‑oiled machine. Get ready to lead, inspire, and make a real impact! We provide an adult pay rate for 18 years of age and above at $30.78 per hour for this role.

What’s involved:

• Lead by example by demonstrating best service practices and support the team in providing friendly and helpful advice to customers


• Coach the team through guidance on appropriate service behaviours


• Helping onboard and train new team members by providing training and induction support


• Merchandising standards to ensure all merchandising meets business requirements


• Managing and coordinating stock effectively.

Who we're looking for:

Our ideal candidate will share a genuine passion for retail and customer service and be complimentary to the store leadership team. You will have previous experience supervising a team in a fast‑paced environment, have open communication and a genuine interest in coaching and developing others. This role is a great opportunity for an aspiring retail leader to grow their leadership career in a supportive team environment. Surrounded by experienced mentors, you'll have the chance to develop your leadership skills, take on exciting challenges, and make a real impact.

You’ll need:

• The ability to guide, support, coach and provide feedback, so as to bring the best out of your team


• To be results driven and a team player


• Be approachable and confident, creating positive experiences when interacting with our customers


• Have an eagerness and ongoing enthusiasm to learn about new products


• To be on your feet assisting with customers across a wide range of retail hours

You’ll be part of a workplace where you’ll feel like you belong. We love the diversity across our teams, brought together in an inclusive culture guided by our values. We welcome applications from individuals of all ages, cultural backgrounds, abilities, sexual orientations, and gender identities. We strongly encourage Aboriginal and Torres Strait Islander peoples to apply and join us in shaping a workplace that celebrates First Nations voices, perspectives, and contributions. Please note, you must be age 15 or over to apply for a role at Bunnings. We’re all about fairness at Bunnings, and our team’s here to support you every step of the way. If you need any adjustments, just let us know – we’re here to help. If you’ve got the experience, skills, and drive to grow – but don’t quite nail every part of the job description – we still want to hear from you.

For support, contact us at [e-mail].

Bunnings reserves the right to close job advertisements at any time, so we encourage you to apply early.

We do not accept unsolicited resumes from recruitment agencies, as we have a dedicated internal Talent Acquisition team managing all hiring processes.

About Us

Bunnings is the leading retailer of home improvement and lifestyle products in Australia and New Zealand. We're proud to support project builders, commercial tradespeople and the housing industry through our network of stores, trade centres, frame and truss sites and online. At Bunnings, our purpose is simple: we’re here to inspire people to have a red hot go! Whether that’s backing our team to grow, supporting customers to take on new projects, or helping communities make a real difference. By joining our passionate and diverse team, you will be part of a culture that encourages you to roll up your sleeves and build something great together. If you’re ready to have a go, apply today. Please note if you are offered a role with us, background checks may be required. This can include police, employment, medical and qualification checks. If a police check search returns a criminal record, Bunnings will assess whether the record impacts your ability to perform the key requirements of the role. #LI-DNI We are the leading retailer of home improvement and outdoor living products in Australia and New Zealand, and a major supplier to project builders, commercial tradespeople and the housing industry. Our ambition is to provide our customers with the widest range of home improvement products in accordance with our lowest prices policy, backed with the best service. Our Team Members are the soul of our business, and bring this vision to life every day in our stores throughout Australia and New Zealand. "We're building the best ... our team makes it happen". At Bunnings, we believe a diverse team creates the best mix of perspectives which helps us innovate and make better decisions. We want our team to have diverse thinking, perspectives, backgrounds and education, which supports us in representing the local communities we serve and so our team can bring their whole self to work. A diverse and inclusive team makes everyone feel valued, respected and connected at work. We’re committed to creating a safe and supportive work environment for all team members regardless of age, disability, gender identity, sexual orientation, race, ethnicity or background.